World-class, global outsourcing solutions. Backed by TELUS.

  • As the global arm of a multi-billion dollar telecommunications provider, the TELUS International group of companies (TELUS International) translates client requirements into world-class contact center, IT and business process outsourcing solutions.
  • Our fully connected, multi-site solutions are delivered from strategic locations throughout North America, Central America and Asia – providing access to the best English, Spanish and French speaking talent pool.
  • We protect your brand by preserving the level of service your customers expect. Our clients include numerous Fortune 500 companies that trust us to deliver exceptional customer interactions.
  • Put our proven ability to drive innovative, cost-effective outsourcing solutions to work for your company.

global delivery, local expertise

  • Growing your business is about people and culture as much as it is about the right location. Our centers have local start-up roots with growth based on tapping local expertise. To learn more about our locations click here.
case studies customer references

our success stories

TELUS International has been helping a range of clients implement and manage customer contact centers, IT services and products, and business process outsourcing solutions.

Contact Center Implementation
Providing fully integrated contact center solutions that provide superior service across the full spectrum of our customers' requirements.
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our core expertise

Contact Center Solutions
Growth-enabling contact center solutions for customer care, technical support and sales across diverse industries.
Information Technology Outsourcing
Cost-effective IT engagement from desktop to enterprise application outsourcing including global service desk management.
Business Process Outsourcing
Streamline the administration and management of back-office processes and operations.

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