• TELUS International: See you in Vegas! Call Center Week, June 4-8
  • TELUS International: Best practices for Online Chat in the contact center
  • TELUS International: Webinar –  Available on-demand now! Measuring Social Care in the Contact Center
  • TELUS International: Contact Center & BPO Solutions

Proven expertise

Contact center and business process outsourcing solutions for exceptional customer interactions. From customer care to technical support, our core expertise covers:

Consumer electronics & high tech

Best practices in customer care, sales, and technical support for leading high tech companies.

Financial services

Secure, efficient contact center and back-office programs covering customer care, sales, risk management, collections and more.

Service providers

For full service providers, wireless carriers, cable TV/DTH operators or specialized carriers, focus on customer experience with our solutions from connectivity to outsourcing.

Utilities

Strategic, cost-effective contact center and customer service solutions for utilities. Partner with us to enhance your Customer First initiatives.

New! White Paper: Social Media Customer Service

Contact Center Metrics & ROI for social care

Best Practices for Online Chat - Resource Center

Industry-leading research and how-to's.

Enabling Growth:
An interview

The Venture Capitalist, the Start-up, and the Outsourcer.

Give me a call - Energy Today Magazine

Smart Grid Customer Experience

Get in touch

1.800.306.1586(Toll free North America)

1.780.392.0160(Global)

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