TELUS - the future is friendly
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Contact an outsourcing expert

1.800.306.1586
(Toll free North America)

1.780.392.0160
(Global)

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Consumer Electronics & High Tech Business Process Outsourcing.

Customer care

We protect your brand while providing top-notch customer care via voice, email, web, and online chat channels.

Technical support

Focus on first call resolution while meeting quality and customer satisfaction goals.

Sales & marketing

Grow your revenue stream with agents skilled at positioning products, handling objections and closing sales.

Marketing research

Access our proven tactical information gathering programs – from demographic collation to complex surveys.

Back-office administration

Let us streamline your customer administration needs – from order processing to in-depth analytical work.

Complementary solutions

Your contact center program can be part of a larger customized solution covering IT support, application development, service desk outsourcing and more.

Leading technology clients

With a growing list of Fortune 500 clients, TELUS International represents leading consumer electronics, social gaming, and high tech companies.

  • Online chat sales for a Fortune 100 computer manufacturer
  • Tech support for a global brand of video games
  • Tier 1 & 2 tech support for a top provider of GPS systems
  • 24 x 7, global service desk for a leading telco

Outsourcing to gain a competitive edge

Technology providers are under tremendous pressure to provide top-notch customer care and responsive technical support. TELUS International can help with strategic process improvements combined with excellent customer interactions.

Our solutions:

TELUS International contact center solutions are delivered from strategic locations throughout North America, Latin America and Asia. With support available in English, Spanish and/or French, our highly-skilled, yet cost-effective, customer service reps focus on exceptional customer interactions every time.

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