Upcoming events
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Customer Experience Management in Telecoms
Feb 14 - Feb 16, 2012
Event Details
Miami, Florida
Financial Services BPO: Sales & Marketing Services
TELUS International agents handle millions of sales calls each year – directly contributing to our clients’ revenue streams. Our agents have experience in positioning products, handling objections and closing sales. We have an excellent track record in meeting and exceeding sales targets. Our services include:
- Proactive and reactive chat programs
- Customer acquisition programs
- Onboarding/welcome programs
- Customer retention programs
- Win-back and loyalty programs
- Inbound and outbound sales
- Cross-sell and up-sell sales
Client quote:
Working closely with TELUS International’s operations team, we’ve found partners who know our business and who are committed to improving quality scores and key performance metrics, including Customer Satisfaction and First Call Resolution. – A top global services payment company
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