Our award-winning contact center and BPO solutions provide flexible, cost-effective alternatives for your customer care, technical support, sales and back-office administration needs.
We work with numerous Fortune 500 companies, helping them launch and improve their chat customer service and sales programs. Discover our best practice for optimizing the chat channel in your contact center.
Social media has opened a back door into customer service forcing companies to formalize their approach. See how we can help integrate social media into the call center, define metrics & measure ROI.
Check out our Resource Library to see what we can do for you – from specialized contact center expertise in telecoms, finance, high-tech & utilities to best practices in voice, email, chat & social media customer support.
Feb 18 - Feb 20, 2014