TELUS International: Outsourcing Services.

Contact center & BPO

Today, companies must maximize the customer experience by delivering exceptional customer interactions at convenient times (usually 24/7) in a convenient manner (via web, email, chat and voice). Our award-winning, global contact centers are based in the most strategic locations to enhance your business.

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Operator services

Ranked as the #1 wholesale Directory Assistance provider in Canada, and #1 in the United States by the Paisley Group, TELUS International is a market leader in the operator services industry. Learn more about our full suite of customized global operator services available in English, French and Spanish.

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Managed IT services

From managed desktop services to global service desk to fully outsourced customized solutions, we can monitor and manage all aspects of your IT infrastructure, network, and help desk support. Access our skilled technical resources to keep your complex systems running smoothly - all for a predictable monthly cost.

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The current recession has challenged companies to focus their constrained resources on their most critical core business functions - the things that they do best that bring value to their customers. Many companies have discovered that some of their non-core functions consume huge amounts of capital and management attention, and that they may lack the necessary scale to deliver the quality of service they need at a competitive cost. As a world-class outsourcing provider, TELUS International can help.

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