information technology outsourcing
By partnering with TELUS International for your Information Technology Outsourcing requirements, you are able to increase operational efficiencies at predictable costs while maximizing the efficiency of your IT operations. At the same time, you maintain control over the strategic direction of your IT projects.
For firms wishing to leverage outsourced onshore/offshore resources for application development and/or IT infrastructure management, TELUS International is your partner and trusted advisor.
application development and management
Our applications and professional services team provides comprehensive application development, management and consulting expertise that spans the entire IT spectrum. We have the expertise, best-in-class tools and proven methodologies to ensure that our clients effectively manage change and thrive in an increasingly complex business world. We offer a complete suite of services and customized solutions across all platforms and environments to make our clients' businesses more efficient, responsive and successful.
Flexible Delivery Model
In order to bring you top-quality talent at highly competitive price points we've built a great deal of flexibility into our delivery model. We combine the appropriate onshore or nearshore resources with our highly skilled, cost-effective offshore IT resources. This delivers solutions at lower cost without sacrificing quality and customer intimacy.
The Outsourcing Advantage
We specialize in the complete development, integration, and management of applications. Our application solutions help our clients:
- Enhance product service offerings
- Achieve quicker turnaround and shorten time to market
- Refocus internal IT to strategic tasks
- Uncover hidden cost savings
- Lower your total cost of IT ownership
- Access IT skills from around the world while using our North American management team
- Improve productivity and operating efficiency
- Ensure best practices to improve version control and lifecycle management
Continually striving to meet or exceed our clients' expectations, we employ rigorous quality assurance processes and an uncompromising adherence to cost and time schedules to ensure that projects are completed on time and on budget. Our clients can be assured of the timely delivery of quality applications that meet their unique budgetary objectives.
Professional Expertise
Dedicated to the complete development, integration, and management of applications, the in-depth expertise of our highly skilled application professionals spans all computing platforms and operating environments, from legacy systems to the latest Internet-based technologies. Our application and professional services team is experienced in both state-of-the-art and legacy systems. Our broad capabilities allow us to provide world-class maintenance and support services as well as enhancement and development services to our clients. Skills range across all modern computing platforms including midrange, mainframe and distributed systems.
PeopleSoft Center of Excellence
In addition to our broad range of programming skills, one area of focus is our PeopleSoft Center of Excellence. Since 1995, organizations have relied on the TELUS PeopleSoft solutions team to deliver expertise in HR, payroll and financial services. Our PeopleSoft practice offers clients access to a large pool of offshore PeopleSoft professionals – combined with our expert onshore project management in North America. TELUS International will help your organization realize the full potential of your PeopleSoft applications. To download our PeopleSoft solutions brochure, click here.
IT infrastructure management
TELUS International can design, develop and deliver an end-to-end set of IT infrastructure services that will keep your business running smoothly. Your business will benefit from the economic advantages of using the appropriate mix of onshore or nearshore resources with highly skilled offshore IT resources.
In providing these services, TELUS International leverages the largest pool of data center space in Canada through our parent, TELUS Communications, and regional capabilities with our joint ventures and partners throughout the world. We offer hosted, managed and end-to-end technology management solutions at an attractive price with nearshore and offshore delivery options.
Outsourcing your technology management with TELUS International can help you:
- Focus on your core business
- Reduce IT infrastructure costs
- Plan for growth and change in today's complex, integrated IT environment
- Deliver maximum uptime to support business processes
- Gain access to new technologies to enhance business performance
- Adapt and change quickly with evolving business requirements
- Maintain security and continuity of IT infrastructure & critical business information
- Ensure technology experts are available without having the HR expenses
Case Studies
- Remote IT Desktop support for a Cyber University
- Tourism Information Services
- A computerized ticketing system for a shipping association