information technology outsourcing

By partnering with TELUS International for your Information Technology Outsourcing requirements, you are able to increase operational efficiencies at predictable costs while maximizing the efficiency of your IT operations. At the same time, you maintain control over the strategic direction of your IT projects.

For firms wishing to leverage outsourced onshore/offshore resources for application development and/or IT infrastructure management, TELUS International is your partner and trusted advisor.

application development and management

Our applications and professional services team provides comprehensive application development, management and consulting expertise that spans the entire IT spectrum. We have the expertise, best-in-class tools and proven methodologies to ensure that our clients effectively manage change and thrive in an increasingly complex business world. We offer a complete suite of services and customized solutions across all platforms and environments to make our clients' businesses more efficient, responsive and successful.

Flexible Delivery Model

In order to bring you top-quality talent at highly competitive price points we've built a great deal of flexibility into our delivery model. We combine the appropriate onshore or nearshore resources with our highly skilled, cost-effective offshore IT resources. This delivers solutions at lower cost without sacrificing quality and customer intimacy.

The Outsourcing Advantage

We specialize in the complete development, integration, and management of applications. Our application solutions help our clients:

Continually striving to meet or exceed our clients' expectations, we employ rigorous quality assurance processes and an uncompromising adherence to cost and time schedules to ensure that projects are completed on time and on budget. Our clients can be assured of the timely delivery of quality applications that meet their unique budgetary objectives.

Professional Expertise

Dedicated to the complete development, integration, and management of applications, the in-depth expertise of our highly skilled application professionals spans all computing platforms and operating environments, from legacy systems to the latest Internet-based technologies. Our application and professional services team is experienced in both state-of-the-art and legacy systems. Our broad capabilities allow us to provide world-class maintenance and support services as well as enhancement and development services to our clients. Skills range across all modern computing platforms including midrange, mainframe and distributed systems.

PeopleSoft Center of Excellence

In addition to our broad range of programming skills, one area of focus is our PeopleSoft Center of Excellence. Since 1995, organizations have relied on the TELUS PeopleSoft solutions team to deliver expertise in HR, payroll and financial services. Our PeopleSoft practice offers clients access to a large pool of offshore PeopleSoft professionals – combined with our expert onshore project management in North America. TELUS International will help your organization realize the full potential of your PeopleSoft applications. To download our PeopleSoft solutions brochure, click here.

IT infrastructure management

TELUS International can design, develop and deliver an end-to-end set of IT infrastructure services that will keep your business running smoothly. Your business will benefit from the economic advantages of using the appropriate mix of onshore or nearshore resources with highly skilled offshore IT resources.

In providing these services, TELUS International leverages the largest pool of data center space in Canada through our parent, TELUS Communications, and regional capabilities with our joint ventures and partners throughout the world. We offer hosted, managed and end-to-end technology management solutions at an attractive price with nearshore and offshore delivery options.

Outsourcing your technology management with TELUS International can help you:

Case Studies

For more information about our IT outsourcing partner, please visit: www.telsk.com