TELUS International: Why Us?

Leading companies trust their brands to TELUS International

We are an agile and responsive team, delivering world-class contact center, BPO, connectivity and communication solutions as seamless extensions of our clients’ brands. We do this by leveraging:

The hearts and minds of our teams;
Our local senior management roots in the markets in which we operate;
Our dedication to transparency and the sharing of innovative practices; and
Our experience managing the “customer journey” for meaningful customer interactions

Your client experience partner

At TELUS International, we offer more than just an outsourcing arrangement. Our goal is to be your trusted partner of choice acting as the voice of your customer. Leverage our extensive resources, growth-enabling technologies, telecom heritage, and customer journey tools to improve customer engagement and loyalty.

Backed by 100 years of financial stability and innovation

We offer our clients peace of mind. With TELUS International, you are also backed by our parent, TELUS Corporation, a communications leader. As Canada’s second largest communications company, TELUS offers:

A 100-year telecom operating heritage
One of the Global 100 Most Sustainable Corporations
9 straight years on the Dow Jones Sustainability World Index
Over 12 million customer connections including Internet, wireless and TV
$9.6 billion annual revenue (year end 2009)
One of Canada’s most valuable brands - $1.5 billion

Top employer with global talent to support your customers

Today, our team is 12,500 members strong with tenured agents for better performance and improved customer satisfaction. Our global recognition attracts and retains key talent to support our clients: