Girl with laptop working remote
Male team member working on laptop.
Female speaking on headset
Girl smiling into distance leaning against window with her reflection

Customer Experiences - delivered anywhere

From digital experience (DX) to customer experience (CX), we’re here to help you and your customers.

As we all go through this period of uncertainty, we want to assure you that we’re here to help. In addition to our AI & Bot solutions, Social Media & Content Moderation support, and Cloud Contact Center expertise to help ease customer service requirements, we continue to empower our teams with work-at-home agent capabilities across the globe. If we can help your brand navigate these challenging times when it comes to supporting your customers, please let us know.

World-class employee engagement scores

Kincentric

Frontline team members mobilized to work at home within a few short weeks


End-to-end service innovation

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1. phone - purple

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2. shop - purple

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3. Serviceman - purple

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4. SpeakV3 - purple


Awards & Recognition

Digital Excellence

At TELUS International, we focus on lean, agile, human-centered design.

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  • 2020 Global Outsourcing 100 logo
  • 2019 Winner - Achievers 50 Most Engaged Workplaces
  • Award logo

Locations

North American team members in a locker room
North America
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Central America
Team members in a meeting room reading books
Europe
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Asia

Global Coverage

Almost 50,000 team members deliver integrated customer experience and next-gen digital IT solutions in over 50 languages to some of the world’s largest and most respected brands – all from the best outsourcing destinations.

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Languages


Team members


Countries

A few of our valued DX & CX partners

Airbnb logo
Google logo
spectrum logo
dish logo
Vivino logo
Zynga logo
Koodo logo
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