Three workers huddled around a tablet looking at the screen
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Two females sitting and laughing
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Placing customers & human connection first

Accelerating digital experiences through culture and innovation.

As a customer experience innovator, we design, build and deliver next-gen digital solutions for global and disruptive brands. Our integrated digital experience (DX) and customer experience (CX) solutions focus on building human connections without ever losing sight of what matters most – the value of corporate culture and its impact on engagement and innovation.

World-class employee engagement scores

Aon

Lower attrition rates vs. competitors


End-to-end service innovation

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1. phone - purple

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2. shop - purple

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3. Serviceman - purple

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4. SpeakV3 - purple


Awards & Recognition

Digital Excellence

At TELUS International, we focus on lean, agile, human-centered design.

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  • IT World Awards - 2017
  • People's Choice Stevie Awards for Favorite Companies 2018 Winner
  • IAOP-Global-Outsourcing-100-2018
  • 2018 Winner - Achievers 50 Most Engaged Workplaces

Locations

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North America
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Central America
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Europe
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Asia

Global Coverage

Over 32,000 team members deliver integrated customer experience and next-gen digital IT solutions in over 40 languages to some of the world’s largest and most respected brands – all from the best outsourcing destinations.

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Languages


Team members


Countries

A few of our valued DX & CX partners

Airbnb logo
Google logo
spectrum logo
dish logo
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Zynga logo
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