Customer Experiences - delivered anywhere
From digital experience (DX) to customer experience (CX), we’re here to help you and your customers.
As we all go through this period of uncertainty, we want to assure you that we’re here to help. In addition to our AI & Bot solutions, Social Media & Content Moderation support, and Cloud Contact Center expertise to help ease customer service requirements, we continue to empower our teams with work-at-home agent capabilities across the globe. If we can help your brand navigate these challenging times when it comes to supporting your customers, please let us know.
World-class employee engagement scores
― Kincentric
Frontline team members mobilized to work at home within a few short weeks
End-to-end service innovation
Awards & Recognition
Digital Excellence
At TELUS International, we focus on lean, agile, human-centered design.
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Thought Leadership
What is customer service vs. customer experience?
CX Best Practices
Locations
Global Coverage
Almost 50,000 team members deliver integrated customer experience and next-gen digital IT solutions in over 50 languages to some of the world’s largest and most respected brands – all from the best outsourcing destinations.
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Team members
Countries
A few of our valued DX & CX partners
