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Achievers 50 Most Engaged Workplaces in North America

The Achievers 50 Most Engaged Workplaces Award recognizes top employers who display leadership and innovation in engaging their employees in the workplace based on eight elements of employee engagement.

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2019

Learning-Elite-Gold-2018

LearningElite Gold Winner

TELUS International received a Gold placement in Chief Learning Officer magazine’s LearningElite program for the second consecutive year. A comprehensive evaluation of learning and development, this award honors organizations that employ exemplary workforce development strategies that deliver significant business results.

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The-Best-of-the-Global-Outsourcing-100

IAOP – The Best of Global Outsourcing 100

The list features companies that have led the development of the industry over the past decade. Results were based on an evaluation of the scoring over the entirety of The Global Outsourcing 100.

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Bronze Stevie Logo

The Stevie Awards For Sales And Customer Service

TELUS International received bronze accolades in the Innovation in Customer Service and the Contact Center or Customer Service Outsourcing Provider of the Year categories, acknowledging the companies commitment to new ideas and developments within customer service.

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2018

2018 Top 100 Canada's Most Powerful Women

Canada’s Most Powerful Women: Top 100

For the second consecutive year, Marilyn Tyfting, chief corporate officer for TELUS International, has been named one of Canada’s Most Powerful Women; an honor that proudly acknowledges the country’s leading female executives who have raised their voices, overturned obstacles and paved a path for the next generation.

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8th annual Best in Biz Awards 2018 Winner

Best Place to Work (Large) and Enterprise Product of the Year

The Best in Biz North America Awards is an independent awards program judged by prominent editors and reporters from top-tier media publications. TELUS International received silver in the Best Places to Work (Large) category and silver in Enterprise Product of the Year category for the TELUS Cloud Contact Center (TC3) solution.

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Aon Best Employer Philippines 2018

Aon Best Employer – Philippines

TELUS International was named one of four Best Employers in the Philippines by Aon. The organizations recognized achieved Employee Engagement scores of 88%, compared to a market average of 72%.

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Bulgarian Donations Forum 2017 Most generous contributor in our community Largest volume of non-financial donations. TELUS | International

Bulgarian Donations Forum - Most Generous Contributor in the Community

The Bulgarian Donations Forum acknowledges companies that have sustained and transparently supported initiatives and causes that are important to Bulgarian society. Recipients are determined by the volume of financial investments and the qualities of their programs.

People's Choice Stevie Awards for Favorite Companies 2018 Winner

People’s Choice Stevie Award for Favorite Companies

TELUS International won the People's Choice Stevie Award for Favorite Companies in the Business or Professional Services category. Winners were determined through a worldwide public vote with more than 22,000 votes cast.

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2018 Winner - Achievers 50 Most Engaged Workplaces

Achievers 50 Most Engaged Workplaces in North America

The Achievers 50 Most Engaged Workplaces Award recognizes top employers who display leadership and innovation in engaging their employees in the workplace based on eight elements of employee engagement.

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2018 Stevie Gold Winner International Business Awards

Company of the Year – Gold Stevie Winner

TELUS International was named the winner of a Gold Stevie Award in the Company of the Year - Business or Professional Services - Large category. More than 74 nations took part with over 3,900 nominations submitted across all categories.

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Mogul Top 1000 Award - 2018

Mogul's Top 1000 Companies Worldwide for Millennial Women

The list of 2018 honorees were chosen based on their investment in the next generation of female leaders as determined by Mogul's annual research examining workplaces for women. TELUS International is a Top 150 Worldwide Honoree.

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ICMI - Award

Outsourcing Provider of the Year

The ICMI Global Contact Center Awards program recognizes companies that value leadership, vision, and innovation within the customer service industry. TELUS International was named Outsourcing Provider of the Year for successfully leveraging client relationships to improve the customer experience.

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Best-Workplace-2018

Romanian Outsourcing and Shared Services Awards - Best Workplace

The annual Romanian Outsourcing & Shared Services Awards celebrates the success of the most prominent companies acting in the outsourcing industry in Romania. The “Best Workplace” category recognizes top quality design, functionality and excellence in the workplace.

Learning-100-2018

Learning! 100 Awards

The Learning! 100 Awards recognize the top organizations for their best-in-class learning and development programs, with learning cultures that create outstanding organizational performance.

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Peak Matrix Award - 2018

Contact Center Outsourcing (CCO) PEAK Matrix™

The Everest Group PEAK Matrix is a proprietary framework for assessing the relative market success and overall capability of service providers in which innovation, intellectual property and technology take center stage. TELUS International was rated a Major Contender in its first year participating in the annual industry assessment.

Learning-Elite-Gold-2018

LearningElite Winner

TELUS International received a Gold placement in Chief Learning Officer magazine’s LearningElite program. A comprehensive evaluation of learning and development, this award honors organizations that employ exemplary workforce development strategies that deliver significant business results.

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Mogul Top 100 Award - 2018

Mogul’s Top 100 Innovators in Diversity & Inclusion

The top 100 are determined through weighted scoring, taking into account minority representation in top leadership roles, support and resources for employees, and social contribution within each organization.

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ICT Award - Philippines

Best Front-Line Team of the Year – Philippines

The International ICT Awards Philippines recognize excellence at the individual and organizational level in the Information Communication Technology sector. TELUS International was named Best Front-Line Team of the Year for 2018.

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Recruiters Awards 2018

Recruiter Awards - Finalist

The iconic Recruiter Awards recognize outstanding achievements by agencies and in-house recruiters around the world. TELUS International made the shortlist in two categories for 2018: ‘In-house innovation in recruitment’ and ‘Most effective employer brand development.’

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IAOP-Global-Outsourcing-100-2018

IAOP – Global Outsourcing 100

TELUS International has once again been named on the Global Outsourcing 100 list in the Leader category. This list reflects the best outsourcing providers across size and growth, customer references, awards and certifications, programs for innovation and CSR.

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CSR Romania Awards - 2018

Best CSR Initiative

TELUS International was awarded the "Best CSR Initiative" at the 2018 Romanian CSR Awards in Bucharest. The award recognizes the significant social impact the TELUS Days of Giving has had on the community.

ABSL Award - 2018

Business Leader in CSR

The ABSL Romania Awards aim to identify and highlight the projects of the previous year with the greatest impact in business and in the community. The winners were nominated by a jury of business experts from Romania and abroad.

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2017

ATD Award - 2017

ATD Excellence in Practice Award

ATD’s Excellence in Practice program recognizes organizations for results achieved using practices and solutions from the entire scope of talent development. Awards are presented to organizations whose talent development efforts have delivered measurable and sustained business results.

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Bulgarian Donations Forum 2017 Most generous contributor in our community Largest volume of non-financial donations. TELUS | International

Bulgarian Donations Forum

The award program acknowledges companies that have sustained and transparently supported initiatives and causes that are important to Bulgarian society. Award recipients are determined by the volume of financial investments and the qualities of their programs. TELUS International was acknowledged as the most generous contributor in the community and provider of largest volume of non-financial donations.

AON Award - 2017

Aon Hewitt – Commitment to Engagement

TELUS International Philippines accepted the special recognition award for Commitment to Engagement for 2017 at the prestigious Aon Best Employers ceremony. The special recognition is given to organizations who successfully create a motivated and engaged workforce.

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Canada Top 100 Award 2017

Canada’s Most Powerful Women: Top 100

Marilyn Tyfting, chief corporate officer for TELUS International, is one of Canada’s Most Powerful Women: Top 100 Award Winners for 2017; an honor that proudly acknowledges the country’s leading female executives who have raised their voices, overturned obstacles and paved a path for the next generation.

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Cisco-2017

Cisco Cloud Partner of the Year

For the third consecutive year, TELUS, with support from TELUS International, was recognized as Cisco’s Cloud Partner of the Year for Americas-Canada led by our strong performance across our TELUS Cloud Collaboration, TELUS Cloud Contact Center, and Cisco-based Managed IT Solutions (MITS) portfolios.

Mogul Top 100 Award - 2017

Mogul’s Top 100 Innovators in Diversity & Inclusion

TELUS International ranked 13 on Mogul’s Top 100 Innovators in Diversity and Inclusion list. The Top 100 were determined through weighted scoring, taking into account minority representation in leadership roles, support and resources for employees, and social contribution.

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Learning-In-Practice-2017

Learning in Practice – The Strategy Award

The Learning in Practice Awards recognize industry leaders who have demonstrated excellence in the design and delivery of employee development programs. TELUS International received silver in The Strategy Award category

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TI Auxbreak Best Call Center Company Award - 2017

Best Call Center Company in the Philippines

For the second year in a row, TELUS International was named the Best Call Center Company to work for in the Philippines through a survey conducted by AuxBreak.

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COEXPORT Service Exporter Award - 2017

Services Exporter of the Year – El Salvador

TELUS International was presented the “Services Exporter 2017” award by the Corporation of Exporters of El Salvador (COEXPORT) in recognition of our contribution to economic growth and development both inside and outside of El Salvador.

BIB Award - 2017

Fastest-Growing Company of the Year

TELUS International received Gold at the 2017 International Best in Biz Awards in the Fastest-Growing Company of the Year category. The Best in Biz Awards are the only independent global business awards program judged by members of the press and industry analysts.

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IT Worlds Award 2017

IT World Awards

Xavient Digital earned Gold in the Best IT Software, Business Intelligence & Analytics category, for its Real Time Deep Learning Customer Interaction Engine v2.035 as well as in the Most Innovative IT Software, Network Management category, for its Network Configuration Management Platform XNCM v3.75

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Outsourcer of the Year Award 2017

Outsourcing Provider of the Year

TELUS International was named Outsourcing Provider of the Year at the prestigious 2017 Call Center Week Excellence Awards. This annual award program recognizes world-class thinking, creativity and execution across the full spectrum of contact center functions.

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Achievers 50 Award 2017

Achievers 50 Most Engaged Workplaces

The Achievers 50 Most Engaged Workplaces Award recognizes top employers that display leadership and innovation in engaging their workplaces. TELUS International is a 2017 recipient thanks to its caring culture and commitment to the team member experience.

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CCW Award Finalist - 2017

Omnichannel Provider of the Year – Finalist

TELUS International was named a finalist in the Omnichannel Provider of the Year and Outsourcing Provider of the Year categories at the 2017 Call Center Week Excellence Awards. These awards honor those who have made a commitment to driving superior contact center and CX performance.

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Romanian-Outsourcing-2017

Romanian Outsourcing Awards for Excellence

TELUS International received the “CSR Initiative of the Year” distinction thanks to the significant social impact our TELUS Days of Giving has had on the community. Last year, more than 350 team members came together to renovate a center for Romanian children with life-limiting illnesses.

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Learning-Elite-2017

LearningElite Winner

TELUS International received a Silver placement in Chief Learning Officer magazine’s LearningElite program. A comprehensive evaluation of learning and development, this award honors organizations that employ exemplary workforce development strategies that deliver significant business results.

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IAOP-Global-Outsourcing-100

IAOP – Global Outsourcing 100

TELUS International is pleased to announce its inclusion on the Global Outsourcing 100 list in the Leader category. This list reflects the best outsourcing providers across size and growth, customer references, awards and certifications, programs for innovation, and CSR.

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