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Ireland

Known for having “the gift of the gab,” Irish charm is far from the only reason Ireland is such an attractive CX destination for global companies.

With locations in both Dublin and Cork, TELUS International offers state-of-the-art CX centers to support any stage of customer growth. Considered a multicultural cosmopolitan, Dublin is home to numerous global tech companies and EMEA regional headquarters. Likewise, Cork, a university city, offers a large graduate labor pool to meet client demands. For brands that need to quickly scale their CX operations, both locations can support numerous language requirements with short hiring windows.

We're always looking for talented individuals to join our family.

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    Digital CX delivery centers

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    World competitiveness ranking

    - IMD World Competitiveness, 2020

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    U.S. companies located in Ireland

    - American Chamber of Commerce

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    Irish pubs. Too many to count?

Virtual Site Tour: Europe

Filmed at our CX and IT delivery centers in Romania, Germany, Bulgaria, Bosnia and Herzegovina and Ireland, we invite you to take a tour of our best-in-class operations. Serving customers in 50+ languages, we work hard to maintain our thriving culture focused on putting both employees and customers first. See how and why it’s different here at TELUS International Europe!


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Our Facilities

Our locations in Dublin and Cork are a tremendous reflection of our people and culture - colorful and fun while getting the job done.

Our offices are home to numerous fast-growing tech brands who have come to us to scale their CX operations. With end-to-end service delivery from start-up to scale-up, our offices have the perfect space and vibe to emulate your brand. And our people cannot imagine working anywhere else. Come see for yourself and experience the warmth and expertise that our Irish team mates have to offer.


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Business Benefits

Besides its lush greenery and rolling hills (it didn’t get named the Emerald Isle for nothing), Ireland is a go-to destination for outsourcing premium customer experience.

Unique position within the EU

Ireland is the only English-speaking country within the Eurozone, making it an attractive destination for companies moving into Europe. Working within a Eurozone member state also ensures that companies are not exposed to currency fluctuations when trading in the Eurosystem.

Highly diversified workforce

Thanks to Ireland’s free education system, the country boasts a talented pool of highly-qualified workers. With the ability for European citizens to move freely within the EU to live and work, Ireland has also developed a diverse, multinational workforce.

Internationally recognized tech hub

Ireland has become world-renowned for being a center of technology excellence. Both Dublin and Cork have attracted some of the world’s top tech companies including Google, Facebook, Airbnb, Dell, EMC and Apple for their European headquarters. Hosting these tech giants has resulted in a richly innovative and dynamic tech scene in the country.

Ease of doing business

Ireland enjoys an enviable reputation as a business-friendly location due to its supportive state agencies, political stability, strong legal framework, and collaborative ecosystem where industry and academics work together to benefit society and the economy.


Where to find us

TELUS International

Cork

Mahon Crescent, Cork, Ireland

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TELUS International

Dublin

Level 3, Point Village, East Wall Road, Dublin 1, Ireland

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Gender pay gap report 2022/23

TELUS International Ireland's gender pay gap report for 2022/23

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Gender pay gap report 2021/22

TELUS International Ireland's gender pay gap report for 2021/22

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Gender pay gap report - TELUS International AI Data Solutions

TELUS International has grown to include the AI Data Solutions line of business. We welcome you to read our first-ever gender pay gap report.

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