Newsroom

TELUS International’s Chief Corporate Officer discusses the importance of a compelling employer brand, which incorporates CSR, in order to attract today’s top talent (gated content).

“In my mind, a CIO’s biggest job is that of a change agent. You need to help your company constantly innovate.” Q&A with Michael Ringman, TELUS International CIO (gated content).

Encouraging employees to give back not only benefits the community, but helps in recruiting, retention, and improving team member engagement, among many other benefits.

With increasing pressure on enterprise leaders to provide top employee experiences that place people at the heart of the digital workplace, many of those leaders are turning to technology to provide the best experiences. Marilyn Tyfting, Chief Corporate Officer, TELUS International, shares insights on the role of data and analytics.

Voxpro – powered by TELUS International recently hosted The Future of Money event which welcomed over 100 fintech innovators who gathered to discuss the current state of the cryptocurrency industry, regulatory and operational challenges, and the opportunities that lie ahead.

With a customers first strategy that prioritizes the employee experience, TELUS International has taken a unique path to becoming a CX leader.

Insights on global leadership development from TELUS International, recent winner of the ATD Excellence in Practice Award.

Jeffrey Puritt discusses how to ensure you are a destination of choice for talent, the business value of culture, his view on the future of leadership and more.

Finance Monthly recently spoke with Rajeev Tandon, CEO of Xavient Digital – powered by TELUS International, about how future competitiveness will be determined by those who make digital evolution a part of their core DNA to continuously adapt ahead of their competitors.

Artificial intelligence is getting a lot of attention today, but many businesses have little understanding about what they can and cannot accomplish through AI. Michael Ringman, TELUS International CIO, discusses some of the common misconceptions with Chanelnomics.

Brands are catching on to the fact that happy productive employees help improve overall customer experiences. Marilyn Tyfting, Chief Corporate Officer at TELUS International, weighs in on the role of technology and the need for ongoing training and development.

Michael Ringman, TELUS International CIO, describes a machine learning use case IT has taken on to curb call center agent attrition rates - a major issue in the call center business.