Introducing SPACE by TELUS International
Introducing SPACE by TELUS International - a new virtual recruitment platform that provides job seekers with a fully immersive experience in a fun and interactive digital environment. SPACE encourages and creates more personal and in-depth interactions between candidates and recruiters, increases the speed and efficiency of the overall job application process, and maximizes candidate engagement.
The Times: Seggs and ouid: social media users invent ‘algospeak’ to outwit content police
Following a recent TELUS International survey which uncovered that consumers prefer humans moderating content online versus artificial intelligence alone, Siobhan Hanna, Managing Director, AI Data Solutions, shares that there continues to be a need for humans to handle more contextual decisions, as AI can only go so far in accurately making the sometimes difficult decisions about the intent behind a particular phrase or image.
Fast Company: Why content moderation could make or break the metaverse
Siobhan Hanna, Managing Director, AI Data Solutions, discusses content moderation in the metaverse and recommends brands ask three important questions in order to create safe and successful metaverse customer experiences.
Fast Company: Great expectations: Customer experience in the metaverse
Michael Ringman, CIO, discusses CX expectations in the metaverse according to recent TELUS International survey data, and how brands must act quickly to keep up with increasingly sophisticated consumer expectations and growing numbers of digital native consumers.
Survey: Consumers Ready to Meet Brands in Metaverse
Discussions about the metaverse have gained traction over the past few years and consumers appear to be ready to explore the metaverse's virtual worlds. TELUS International polled 1,500 American consumers familiar with the metaverse to uncover their opinions and expectations on customer experience and content moderation in this new immersive environment.
Women Who Code podcast: A conversation with Marilyn Tyfting
Marilyn Tyfting, chief corporate officer, was a guest on the Women Who Code podcast, discussing her role as a non-technologist working in a highly technical field, the importance of building workplaces of choice, and her methods for ensuring that teams are driven, on task, and effective.
TELUS International reports third quarter 2022 results, delivering strong double-digit profitability growth and robust cash flow
TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today released its results for the quarter ended September 30, 2022.