Dan Kiely

Co-founder and CEO, Voxpro (now Voxpro - powered by TELUS International)

As co-founder and CEO of Voxpro, a premium provider of beautiful customer experience, technical support and sales operations solutions to the disruptive technology market, I am thrilled to join the global TELUS International family.

I take overall responsibility for the strategic vision and direction of Voxpro, including defining business strategy and goals, partner engagement, culture and brand sustainment, and key leadership talent acquisition. Using my entrepreneurial passion and creativity, I aim to dream big and encourage innovation in all aspects of the company. My vision for Voxpro has always been to create something unique and unforgettable.

Our 2,700+ strong workforce is excited to join TELUS International which now boasts almost 28,000 team members across Ireland, Europe, the Philippines, Central America and North America serving the customer experience needs of top global brands in over 35 languages. As part of the TELUS International family, Voxpro will continue to touch the lives of hundreds of thousands of people every year, all over the world.

Our growing partner list includes some of the most powerful and innovative technology companies. These client partners are a source of inspiration and continue to propel us forward on this exciting and successful journey.

Customer quote

All providers say they partner with their clients; TELUS International acts like a partner demonstrating their ability to deliver against our goals and strategies – instilling empathy with their agents, driving NPS scores and achieving sales performance success.

Division VP, retail industry

Did you know?

TELUS International handles over 200 million BPO transactions annually via voice, email, chat, social media and back-office support.