Headshot of Jose-Luis Garcia, COO, TELUS International

Jose-Luis Garcia

Chief Operating Officer

I am passionate about change, telecommunications and technology, and how they enhance people's lives and enable transformations, both large and small.

I bring more than 30 years of global leadership experience to my role as Chief Operating Officer, and a consistent emphasis on fostering successful relationships and leveraging strategic insights and analytics to shape transformational outcomes.

I am fortunate to have lived and worked in Europe, North and South America, Africa and Asia in various global executive roles for well-known firms such as Accenture, Atos, Ericsson, Dell and Nokia. Most recently at EY, I served as Senior Partner for Global Managed Service Delivery Operations and as Telecommunication Solutions and EMEIA Tech Sector Leader.

In these roles, I was able to apply my extensive knowledge of the telecommunications and tech industries to support the growth and digital transformation of global businesses from a consulting and operational perspective.

I hold a Bachelor’s degree and “Grado” in Physical Chemistry at UCM Madrid, and a Master’s Degree in Chemical Physics at Stanford University.

I live in Madrid, Spain, with my wife and son, and in addition to exploring my long-standing passion for technology, I enjoy spending time with them, going to movies, traveling, listening to the classics, exercising at the gym, and supporting charitable causes and not-for-profits in my community.

It is an honor and a privilege to be part of an organization that aligns so closely with my personal values of respect, honesty and integrity. I am very happy to have joined TELUS International during this exciting time in the company’s growth journey to really make a difference to our clients, our team members and society at large.

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