Our Technology Partners
Differentiating your business requires the right partners to support innovation. We establish strategic partnerships and work with leading global technology companies. This ensures that we always offer the best tools and tech options to accelerate your digital and customer experience transformation. Below are just a few of our select technology partners.
Scale your contact center with the cloud
Powered by the industry-leading Cisco Hosted Collaboration platform, our TELUS Cloud Contact Center solution empowers customers to manage all client interactions with unified multimedia technology through the reliability and scalability of the cloud. For many years running, we have been recognized as Cisco’s Cloud Partner of the Year for Americas-Canada.
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Optimize solutions in the cloud
As a Google Cloud Partner, we are your go-to resource for compute migration and Google solution optimization in the cloud. We design, develop, manage, and administer solutions using Google Cloud technology. Get the tools and support you need for innovation and growth.
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Redefine your omnichannel solutions
Redefine the customer experience. TELUS International partners with Upstream Works to provide clients with additional tech stack options for building flexible, omnichannel contact center solutions. Together, we focus on providing effortless engagement experiences for both agents and customers.
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Optimize your app or solutions strategy
TELUS International is a Registered Consulting Partner in the Salesforce Partner Community. We can help you plan your app or solution strategy, develop Salesforce expertise, create a go-to-market strategy, generate customer demand, and support your ongoing success as part of the thriving Salesforce ecosystem. Let us help take your Salesforce capabilities further.
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Leverage an all-in-one cloud contact center service
As part of our Cloud Contact Center as Service (CCaaS) application suite, we utilize Thrio's all-in-one contact center platform featuring fast deployment and seamless updates with an infrastructure built for and born in the cloud. This comprehensive platform delivers efficiencies with powerful automation, user-friendly interfaces and enriched interactions powered by adaptive AI-driven software.
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Drive efficiencies in daily operations
As a Verint Client we use technology like Workforce Optimization and Voice of the Customer to drive efficiencies in daily operations for our clients. As a Verint Partner, we can recommend and sell the technology we use and trust ourselves.
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If you’re looking for a great career and a place to shine, join the TELUS International family.
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Connect with us to learn more about our partner ecosystem and how we drive business value - together.
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