Our Technology Partners

Differentiating your business requires the right partners to support innovation. We establish strategic partnerships and work with leading global technology companies. This ensures that we always offer the best tools and tech options to accelerate your digital and customer experience transformation. Below are just a few of our select technology partners.

Rapidly build enterprise apps and workflows

Appian provides a low-code development platform that accelerates the creation of high-impact business applications. TELUS International is a registered professional services partner of Appian and uses Appian’s low-code/no-code automation framework to build a variety of applications and automate workflows with scalable architecture and quicker turnaround times.

Accelerate the adoption of automation solutions in the cloud

As a Platinum Preferred Partner and Managed Services Provider of Automation Anywhere, TELUS International is enabling the end-to-end development and delivery of RPA solutions on Google Cloud to improve business tasks with more speed, accuracy and efficiency.

RPA automation for a digital workforce

Blue Prism’s vision is “A Digital Workforce for Every Enterprise.” The company’s purpose is to unleash the collaborative potential of humans so every enterprise can exceed business goals and drive meaningful growth. Available on-premises, in the cloud, hybrid, or as an integrated SaaS solution, Blue Prism’s Digital Workforce automates end-to-end processes that drive digital transformation. As an alliance and reseller partner, TELUS International can consult, define and deploy your RPA Blue Prism solution.

Scale your contact center with the cloud

Powered by the industry-leading Cisco Hosted Collaboration platform, our TELUS Cloud Contact Center solution empowers customers to manage all client interactions with unified multimedia technology through the reliability and scalability of the cloud. For many years running, we have been recognized as Cisco’s Cloud Partner of the Year for Americas-Canada.

Optimize solutions in the cloud

As a certified Google Cloud partner, we are your go-to resource for cloud consulting, migration, deployment, management and support. Whether you are looking to iterate or launch a full cloud transformation initiative, we provide the people, process and tech for innovation and growth.

Virtualize your desktop environments for better continuity

itopia is our Desktop as a Service (DaaS) cloud application partner that enables the creation and orchestration of virtual desktop infrastructures (VDI) to deliver Windows environments to both centralized and remote workforces. itopia enables the isolation of the desktop environment and associated application software from the hardware device that is used to access it, ensuring data security and business continuity with all sensitive data stored solely in Google Cloud.

Optimize your app or solutions strategy

TELUS International is a Registered Consulting Partner in the Salesforce Partner Community. We can help you plan your app or solution strategy, develop Salesforce expertise, create a go-to-market strategy, generate customer demand, and support your ongoing success as part of the thriving Salesforce ecosystem. Let us help take your Salesforce capabilities further.

Transform your business with digital IT workflows

ServiceNow (NYSE: NOW) is the fastest-growing enterprise cloud software company in the world above $1 billion. ServiceNow is making the world of work, work better for people. ServiceNow's cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for enterprise customers worldwide. TELUS International is a ServiceNow Sales, Services and Technology Partner providing solution resell, professional services and application development to key clients in the market.

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Reimagine the global customer experience

TechSee revolutionizes global CX with the first visual engagement solution, powered by computer vision AI and augmented reality. As an alliance and reseller partner, TechSee's expertise deepens our client's service quality with enhanced customer assistance solutions.

Leverage an all-in-one cloud contact center service

As part of our Cloud Contact Center as Service (CCaaS) application suite, we utilize Thrio's all-in-one contact center platform featuring fast deployment and seamless updates with an infrastructure built for and born in the cloud. This comprehensive platform delivers efficiencies with powerful automation, user-friendly interfaces and enriched interactions powered by adaptive AI-driven software.

Transform your business with enterprise RPA solutions

UiPath provides a complete business automation solution and a comprehensive path to Artificial Intelligence (AI) for companies embarking on digital transformation. Build enterprise-level AI and Machine Learning capabilities, at speed, using a transparent and auditable rules-based approach. TELUS International is a Managed Services Provider and Reseller Partner with UiPath, and can consult, define, and/or provide cloud-based RPA solutions.

Redefine your omnichannel solutions

Redefine the customer experience. TELUS International partners with Upstream Works to provide clients with additional tech stack options for building flexible, omnichannel contact center solutions. Together, we focus on providing effortless engagement experiences for both agents and customers.

Drive efficiencies in daily operations

As a Verint Client we use technology like Workforce Optimization and Voice of the Customer to drive efficiencies in daily operations for our clients. As a Verint Partner, we can recommend and sell the technology we use and trust ourselves.

Modernize your cloud environment to meet your business goals

Built to integrate seamlessly with VMware architecture, TELUS International delivers both private and virtual private cloud services hosted in our data centers. With over 20 years of VMware experience, TELUS International can build, migrate, manage and help transform customers’ IT environments to meet their business goals.

Connect and engage your internal teams

Workvivo is our social and collaboration platform partner that enables our team members globally to communicate, connect and engage with each other. Workvivo is the engaging central communication hub for our organization and the go-to place for all our team members to access all of our corporate applications and resources. Workvivo also powers TELUS International's Social Intranet that brings our company culture to life.

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