Press

Eight months into a pandemic with many of us still working from home, a healthy work-life blend may feel unattainable. According to a recent survey by TELUS International, four out of five respondents have found it challenging to shut off from work in the evenings.

Incorporating artificial intelligence and automation into everyday processes to drive efficiency and save time and money is becoming increasingly common in the workplace. TELUS International CCO, Marilyn Tyfting, shares how to bring harmony to automation and employee engagement.

TELUS International announced that it has entered into an agreement to acquire Lionbridge AI, a market-leading global provider of crowd-based training data and annotation platform solutions used in the development of AI algorithms to power machine learning.

If your CX employees are stressed and burned out from working through COVID-19, can you imagine the kind of customer experience they provide some days? Uncover five tips to help remote employees reduce stress and stay well.

TELUS proudly announced that it has been recognized as Canada's leading global workplace by Forbes World's Best Employers 2020. TELUS, including TELUS International, was ranked first among 25 Canadian companies recognized by Forbes and was heralded as 40th globally, listed alongside 750 leading worldwide brands.

TELUS International's recent survey shares that workers would leave their current position for a job that focused more on mental health. Discover what that means for HR leaders.

By virtue of forcing so many people to work from home, the COVID-19 pandemic has become a catalyst for increased remote learning. Maricel Perez Lovisolo, Vice President of Global Learning Excellence at TELUS International, highlights the importance of integrating elements of the human touch into today's virtual learning programs.

An astounding 75 percent of U.S. employees are struggling at work because of anxiety caused by COVID-19 and other recent events, according to a survey by TELUS International. This article highlights how employee health and wellness programs help build resiliency on an individual and organizational level to better navigate economic uncertainty.

Mental health matters for today's remote workforce - a vast majority of workers (80%) would consider quitting their current position for a job that focused more on employees' mental health. That's according to a recent survey of 1,000 American workers, published by TELUS International.