Press

TELUS International's Chief Financial Officer, Vanessa Kanu, has been recognized as 2021's CFO of the Year by the Ottawa Board of Trade and Ottawa Business Journal at the Best Ottawa Business Awards.

With so many people quitting, HR pros might only focus on turnover. But the smartest companies hone in on retention by engaging loyal employees even more. TELUS International's Marilyn Tyfting shares the value of focusing on employee mental health.

Vancouver, Canada – November 5, 2021 – TELUS International (NYSE and TSX: TIXT), a digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today released its results for the third quarter ended September 30, 2021. TELUS International is a subsidiary of TELUS Corporation (TSX: T, NYSE: TU). All figures in this news release, and elsewhere in the TELUS International disclosures, are in U.S. dollars, unless specified otherwise, and relate only to TELUS International results and measures.

TELUS International CIO, Michael Ringman, discusses why digital CX providers must have the right technologies, processes and people in place to be the perfect partner in the age of AI.

The President & CEO of TELUS International, Jeff Puritt, joins The Watch List to discuss the company's quarterly performance and where he sees future growth.

Today's CX is rooted in convenience. Whether it's troubleshooting an issue or asking questions about a product or service, customers want to solve the issue on their own time in their own way prior to contacting a support team. TELUS International CTO Jim Radzicki shares why the future of self-service is chatbots.

Michael Ringman shares the 3 P's of successful migration and how TELUS international puts them into practice in partnership with Google Cloud.

According to a survey by TELUS International, 51 percent of employees felt less connected to their company culture while working remotely during the pandemic. This article explores what else employees miss when working remotely and how brands can build a successful corporate culture from home.

TELUS International has welcomed Olin Anton, Sue Paish, Carolyn Slaski, and Sandra Stuart as independent directors to its board of directors.

Michael Ringman, CIO at TELUS International, shares how AI-powered solutions like chatbots and robotic process automation have been used for several years by brands to revolutionize how they deliver superb customer experiences (CX).