Hear what our experts have to say! Read about TELUS International in the media. We cover customer experience innovation and next-gen digital best practices.
Business Wire: TELUS International Named a ‘Leader’ and ‘Star Performer’ by Everest Group PEAK Matrix™
Everest Group selected 32 leading organizations to evaluate and compare for their 2019 report based upon specific performance, execution, achievement and knowledge parameters to determine the absolute market success and overall capability of service providers. The report highlights several of TELUS International’s key proprietary digital solutions.
2019 M07 10
Forbes: Why Digital Twins And Customer Service Are A Perfect Pair
If you haven't yet heard about digital twins, you will. The concept of creating a digital replica of a physical object may sound far-fetched, but it's no longer science fiction. Michael Ringman shares how digital twins and customer service can work together to provide differentiated level of customer experience.
2019 M11 8
Forbes: 15 Key Values Every Company Needs To Cultivate
In this article with Forbes Human Resources Council, Marilyn Tyfting shares why "Courage to Innovate", one of TELUS International's key values, is crucial to an organization's success.
2019 M11 12
Forbes: Assemble A Shadow Board To Integrate Gen Z And Stay Ahead Of Disruption
As Gen Z enters the workforce, the generational gap between top management and new employees has never been wider. Even executives who make a concerted effort to stay up to date on emerging workplace and market trends often find it hard to stay informed. Marilyn Tyfting shares the benefits of implementing a shadow board with Forbes.
2019 M10 24
Forbes: 13 Employment Perks Businesses Aren't Offering, But Should Be
The competitive nature of industries, coupled with the needs and wants of this generation of workers, means that businesses need to be more creative in the perks they offer to potential employees. In this Forbes Human Resources Council article, CCO Marilyn Tyfting shares one perk of what companies should be offering in this day and age, but fall short in doing so.
2019 M10 23
Forbes: 15 Tips For Building A Strong Culture Among Your Remote Tech Team
Establishing a strong, cohesive company culture has become a subject of great importance in the modern workplace. While doing this can be a challenge for any business, it can be especially tricky for tech teams with members who work remotely. TELUS International CIO Michael Ringman shares his tips for building and maintaining a company culture among a remote team.
2019 M10 15
India CSR: IT company’s employees refurbish Ghaziabad school
More than 500 TELUS International team members contributed over 4,000 hours of service to refurbish Kailashwati School in Arthala, Ghaziabad, Uttar Pradesh. The event was part of TELUS Days of Giving and volunteers painted classroom walls, doors, and furniture to enhance the facilities for the children, impacting more than 1,300 families, along with 25 teachers and staff members of the school.
2019 M10 14
The Motley Fool: Buy This Cheap Canadian Telecom Stock Now to Take Advantage of its Global Momentum
This article discusses how TELUS International ongoing success and "super-charged growth" may serve as a catalyst for an increase of the TELUS share price.
2019 M10 11
Forbes: How Technology Can Enhance Modern Recruitment
The traditional recruitment process hasn't become irrelevant, but it certainly has earned some innovative and dynamic competition from tech-driven, mobile-first solutions. Marilyn Tyfting shares how technology can help enhance modern recruitment.
2019 M09 12
ABSL: Why TELUS Days of Giving matter
Uncover how TELUS International team members work together to create a better future, and why our "We Give Where We Live" philosophy has a powerful impact among our team member communities.
2019 M09 10
Forbes: Switch To Flexible Working Hours Without Losing Team Productivity: 12 Smart Tactics
Marilyn Tyfting shares how to provide employees with flexibility without losing productivity along with other Forbes Human Resources Council experts.
2019 M08 30