Hear what our experts have to say! Read about TELUS International in the media. We cover customer experience innovation and next-gen digital best practices.
Mobile Syrup: Telus International’s acquisition of WillowTree will mean digital changes for telecom customers
In an interview with Mobile Syrup, Jeff Puritt, president and CEO, and Tobias Dengel, president of WillowTree, a TELUS International Company, discussed the acquisition and highlighted that the combination of the two companies "is like peanut butter and jelly."
January 5, 2023
HR Dive: Nothing quiet on the talent front in 2023
Albert Galarza, global vice president, human resources, shares how TELUS International is making the hiring process more efficient, why the job market will remain competitive and how a company’s number one job is to retain employees and not get complacent about their existing workforce.
January 25, 2023
HR Director: Don’t scare off potential hires with frustrating application process
Albert Galarza, global vice president, human resources, shares his insights on the importance of having a positive, streamlined recruiting process for potential candidates. Additionally, SPACE by TELUS International was higlighted as a platform that can take a candidate from job interview to offer letter within two to three hours.
January 23, 2023
TELUS International to host Investor Day on February 16, 2023
TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today announced it plans to host an Investor Day on February 16, 2023. The event will consist of management presentations, along with a question and answer session.
A public webcast of the Investor Day will be streamed live on February 16, 2023, starting at 9 a.m. (ET) and is expected to conclude by 12 p.m. (ET) on the TELUS International Investor Relations website.
January 19, 2023
Exchange Wire: Defining the metaverse
Exchange Wire shares insights from a TELUS International survey on the metaverse, stating that consumers are ready to explore the metaverse’s virtual worlds. The study found that 79% of US consumers feel comfortable gaming and 68% enjoy engaging with brands in the space. Moreover, 50% of US consumers would pick a brand offering a metaverse service over a competing one that doesn’t, and 53% anticipate more engaging brand experiences in the space.
January 19, 2023
TELUS International will release fourth quarter 2022 results and host an investor call on February 9
TELUS International (NYSE and TSX: TIXT) will release its fourth quarter 2022 results on February 9, 2023.
January 18, 2023
Fast Company: 13 ways to retain existing loyal clients—no matter what the market climate
Fast Company highlights 13 ways businesses can retain customer loyalty and quotes Marilyn Tyfting, chief corporate officer, who shares that brands have had to find ways to build human connections virtually to retain customers during tumultuous times ways.
January 18, 2023
Triangle Inno: Telus International CEO talks hiring plans for Durham following $1.2B WillowTree buyout
In an interview with Triangle Inno, Jeff Puritt, president and CEO, discusses TELUS International's WillowTree acquisition.
January 10, 2023
TELUS International completes acquisition of WillowTree, a full-service digital product provider
TELUS Corporation (T-TSX; NYSE-TU) and TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, announced the completion of the previously announced acquisition of WillowTree, having met all closing conditions and regulatory approvals. Now rebranded as WillowTree, a TELUS International Company, the premier, full-service digital product provider adds key front-end design and build competencies to TELUS International’s fulsome suite of end-to-end capabilities across the full customer experience value chain.
January 4, 2023
NAB Amplify: Just think about the metaverse more like a media channel
Findings from a recent TELUS International survey on the metaverse was featured in NAB Amplify.
December 27, 2022