Top Resources

On this episode of TELUS International Studios, Evelyn Doyle, HR Director EMEA at Patagonia talks to us about how empowering employees to be a part of something bigger is the secret that's stitched into Patagonia's fabric.

Working remotely has its fair share of challenges. Discover key strategies to inspire and engage your employees and keep your corporate culture going strong.

Understanding the nuances of each area of data specialization is key in order to best utilize and leverage them to their full potential. Discover the differences between data science, big data and data analytics and the functions they perform.

Public cloud, private cloud, on-premise, or maybe a combination of each? Discover the benefits of hybrid IT and whether it's a good fit for your organization.

Productivity spiked in the early days of COVID-19, but as the pandemic wears on, fatigue is setting in. Discover how compassion, culture and communication can help decrease employee burnout and build better engagement.

Gain the speed and flexibility of cloud with the security and control of dedicated infrastructure.

The pandemic has changed the way many consumers shop. Discover why omnichannel sales and CX is critical to the continued success of e-commerce in a post-pandemic world.

Telemedicine has grown exponentially during COVID-19. Here are five digital transformation and CX lessons we can glean from its meteoric rise.

In this episode of TELUS International Studios, John Riordan, Director of Support and Chairman of the Board, Shopify, gives insight into how operations in recent months have changed due to the pandemic. John also deep dives into why a work from home model can and will change everything for the world of CX.

The new generation of wireless technology promises increased reliability, performance and efficiency. Learn more about 5G's potential to make waves in the customer experience.