Top Resources

As fintechs gain market share, digital threats abound. Get ahead with these three essential steps for setting up a fintech trust and safety operation.

Discover why analysts and buyers have named TELUS International a “leader” for the fourth consecutive year in Everest Group’s Americas PEAK Matrix® assessment.

Preventing fraud is top of mind for online retailers. Learn about different types of eCommerce fraud and what you can do to protect your customers.

Experts believe autonomous vehicles will substantially improve road safety. Discover how large, diverse and accurate datasets are enabling this vision.

Debt collection studies show that 52% of consumers pay what they owe when given the option to manage their debt digitally. Uncover more industry trends.

The need for human content moderation is growing. Explore these best practices to ensure your brand is hiring the right people to keep your customers safe.

Get a glimpse of the technology that banking leaders are investing in this year with this new report from Forrester.

Machine learning demands massive amounts of clean, structured, labeled data. Learn the fundamentals of data labeling for successful AI training.

Discover six leading technical support best practices designed to drive higher customer satisfaction and improve employee engagement.

Discover some of the top outsourcing destinations for consideration and the factors to keep in mind as you make your decision.