Top Resources

In this virtual think tank article developed in partnership with Frost and Sullivan, discover key insights from customer experience leaders on the future of CX design, delivery and operations.

Learn how data science can help you make informed business decisions to amplify your growth potential and better personalize the customer experience journey.

The age of virtual learning is here. Discover why investing in virtual learning and development is critical to business continuity and healthy employee engagement.

Discover how businesses are adapting to make more resilient versions of themselves and creating interesting new dimensions to the customer experience in the process.

On this episode of TELUS International Studios, Evelyn Doyle, HR Director EMEA at Patagonia talks to us about how empowering employees to be a part of something bigger is the secret that's stitched into Patagonia's fabric.

Working remotely has its fair share of challenges. Discover key strategies to inspire and engage your employees and keep your corporate culture going strong.

Understanding the nuances of each area of data specialization is key in order to best utilize and leverage them to their full potential. Discover the differences between data science, big data and data analytics and the functions they perform.

Public cloud, private cloud, on-premise, or maybe a combination of each? Discover the benefits of hybrid IT and whether it's a good fit for your organization.

Productivity spiked in the early days of COVID-19, but as the pandemic wears on, fatigue is setting in. Discover how compassion, culture and communication can help decrease employee burnout and build better engagement.

Gain the speed and flexibility of cloud with the security and control of dedicated infrastructure.