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Discover how TELUS International supports a global leader in short-form video content with moderation and ad review services.

Discover TELUS International’s end-to-end AI data capabilities, delivering human powered data backed by advanced AI training tools.

Discover how TELUS International’s best-in-class Trust, Safety and Security Solutions help brands actively manage risk and reputation.

We all know about customer effort and its impact on customer loyalty but what is your company doing about agent effort? Learn how to make things easier in customer care.

Augmented intelligence is the idea of using AI to empower human decision-making and improve performance. Discover how different industries are integrating AI and augmented intelligence into their operations.

New regulatory action is predicted for the artificial intelligence (AI) industry. Learn about the potential impacts and how companies can adopt AI governance best practices.

Trust, safety and security appeal to the hearts and minds of dating apps users. Learn about the best practices that are protecting them.

Keep up with the latest in digital customer experience in 2022. Check out this list of important statistics.

Nothing moves faster than the world of technology. Keep up with the help of these podcasts featuring the industry's most charismatic hosts and insightful guests.

Customer expectations have evolved, but people still don't want to feel frustrated. Get ahead of the changes in order to create a low effort experience your customers will thank you for.