Five common mistakes to avoid when building a conversational bot
Building a chatbot? Steer clear of these common mistakes to maximize your chances of customer service success.
TELUS International Mainframe Cloud Service
Managing a complex mainframe environment to support growth can be a significant burden for many businesses. Discover how TELUS International can help you improve the performance, security and cost of managing your business-critical IT assets.
Twilio on Digital Transformation and Software Developers
What advice does our guest Glenn Weinstein, Chief Customer Officer at Twilio have for business leaders? Look for ways to let your software developers solve problems.
Leveraging Robotic Process Automation to Drive Improved Healthcare
Learn more about how robotic process automation (RPA) can be used in healthcare to drive better health outcomes and patient experiences (PX).
TELUS International Cloud Services - Google Cloud Platform
Harness the power of innovation with TELUS International’s Google Cloud Platform expertise and global reach.
The crucial new role of automation in healthcare CX
Automation is an invaluable tool for healthcare companies. Discover how mobile technology and chatbots can transform your customer experience.
Would you trust a robot e-banker?
Next-Gen TechnologyFintech & Financial Services
AI-powered robotic process automation, virtual assistants and chatbots promise to change the banking CX. Learn how banks can build trust and get consumers onboard.
Data science: who benefits from it and why?
Learn how data science can help you make informed business decisions to amplify your growth potential and better personalize the customer experience journey.
Data Science vs. Big Data vs. Data Analytics - what’s the difference?
Understanding the nuances of each area of data specialization is key in order to best utilize and leverage them to their full potential. Discover the differences between data science, big data and data analytics and the functions they perform.
Is a hybrid IT environment right for my company?
Public cloud, private cloud, on-premise, or maybe a combination of each? Discover the benefits of hybrid IT and whether it's a good fit for your organization.
Hosted Private Cloud
Gain the speed and flexibility of cloud with the security and control of dedicated infrastructure.