Five common mistakes to avoid when building a conversational bot
Building a chatbot? Steer clear of these common mistakes to maximize your chances of customer service success.
The crucial new role of automation in healthcare CX
Automation is an invaluable tool for healthcare companies. Discover how mobile technology and chatbots can transform your customer experience.
Would you trust a robot e-banker?
Next-Gen TechnologyFintech & Financial Services
AI-powered robotic process automation, virtual assistants and chatbots promise to change the banking CX. Learn how banks can build trust and get consumers onboard.
Data science: who benefits from it and why?
Learn how data science can help you make informed business decisions to amplify your growth potential and better personalize the customer experience journey.
Data Science vs. Big Data vs. Data Analytics - what’s the difference?
Understanding the nuances of each area of data specialization is key in order to best utilize and leverage them to their full potential. Discover the differences between data science, big data and data analytics and the functions they perform.
Is a hybrid IT environment right for my company?
Public cloud, private cloud, on-premise, or maybe a combination of each? Discover the benefits of hybrid IT and whether it's a good fit for your organization.
Hosted Private Cloud
Gain the speed and flexibility of cloud with the security and control of dedicated infrastructure.
How to select the best Quality Assurance & Testing services for your business
When it comes to finding the right QA and testing solution for your business, one size certainly doesn’t fit all. Answering these key questions can help determine which solution is right for you.
AWS Operations Management
Get the most value from your AWS deployment with flexible managed cloud services.
Azure Operations Management
Maximize the value of your Microsoft Azure deployment with flexible managed cloud services.
intelligent TELUS International Assistant
Discover how our intelligent TELUS International Assistant platform can help you deliver the instant, personalized attention your customers want - better, faster and at a fraction of the cost.