Executive survey results: Chatbots are leveling up digital customer experience
TELUS International surveyed technology leaders who have implemented chatbots as part of their customer experience strategy. Discover the most common challenges, benefits and opportunities in this one-minute white paper.
The metaverse and the future of gaming
As interest in the metaverse grows, gaming brands have the unique opportunity to define their relationship with the virtual world. Learn from the leaders.
Digital twin technology: what it is and why it matters
Learn how digital twin technology is using real-time virtual representations to revolutionize the customer experience.
How extended reality is redefining the eCommerce experience
Learn how AR and VR technology have the potential to reinvent digital customer experience for eCommerce brands.
Meet Marty Cooper, the inventor of the cell phone
Marty Cooper, the inventor of the cell phone, shared insights with TELUS International about the invention, the path to accessibility and what's next. Read on to hear the innovator's perceptive account.
The Internet of Medical Things is just what the doctor ordered
By enabling medical devices, infrastructure and software to communicate through the internet, the Internet of Medical Things (IoMT) is transforming the healthcare industry. Read more.
Innovating cellular technology with Marty Cooper, inventor of the mobile phone
On this episode, we're joined by Marty Cooper, the inventor of the first ever mobile phone, and author of Cutting the Cord: The Cell Phone Has Transformed Humanity. Marty discusses his book, how the cell phone came to be, as well as his predictions for the future of AI and cellular technology.
How to build an automation roadmap
The best way to avoid haphazard automation efforts is to put a detailed roadmap in place. Discover expert tips for developing a plan and putting it in action.
Building technology for an inclusive future: A conversation with the founder of WAYE
With the development of next-generation technology comes the need to build for inclusivity. Learn about the future of work, technology and more from our conversation with Sinead Bovell, founder of WAYE.
Machine learning security for chatbots
Chatbots are a vital tool in improving the customer experience but machine learning security is key. Discover important considerations for design.
Make strategic decisions with the full picture of your digital workforce.