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How to enhance your hiring process with Recruitment Process Outsourcing (RPO)
The benefits of Recruitment Process Outsourcing range from cost savings to a higher caliber of staff — but first, you have to find the right RPO partner. Here's how to optimize your talent acquisition efforts without busting your budget.
Exceeding open enrollment goals with outsourcing
Open enrollment is coming. Is your health insurance company prepared for an influx of customer calls? Learn how the right outsourcing partner can help you deliver exceptional customer care with knowledge, skill and ease.
Why Ireland's tech hub status makes it a great outsourcing destination
For companies looking to increase competency and reduce costs in a legitimate, world-class tech environment, Dublin and Cork should be high on the list. Here are a few of the reasons why.
Talent Acquisition Solutions
TELUS International’s Talent Acquisition Solutions enhances your talent attraction, optimizes your recruitment process and streamlines operations while reducing costs. Our experts utilize unique recruitment tactics and leading-edge technology to cost-effectively secure and manage the right talent to drive your business forward.
The benefits of outsourcing CX and IT in India
If you haven't considered India as a potential outsourcing destination, here's why it may be time to reconsider.
Why China has become a world-class outsourcing destination
Discover how China's emerging high-tech sector and focus on innovation have made it into an attractive outsourcing location for global brands.
Process Consulting Services
Meeting the needs of demanding customers is only one element of a successful business. Organizations must also consider how to establish streamlined and efficient processes for continuous improvement.
- white paper
Customer Experience: The new competitive battleground for cryptocurrency exchanges
OutsourcingFintech and Financial Services
Learn how TELUS International can help transform your cryptocurrency exchange to better meet the needs of your customers.
How to hire a contact center that 'gets' your brand
Hiring a contact center is a big decision. Discover the keys to finding a customer experience partner that will set your brand up for long-term success.
TELUS International overview
Get to know us in two pages. Learn more about who we are and what we do.
Loyalty-building player support across the globe
Discover TELUS International’s leading customer support solutions to help you build a loyal player base across the globe.