Getting employee engagement right when ramping in the tech sector
People and CultureTechnology
A surge in interest for e-commerce and delivery platforms is pushing tech companies to ramp in order to keep pace with demand. Discover why employee engagement is a critical component of an effective ramping program.
Inverted pyramid management: The Home Depot approach to CX
People and Culture
Discover how The Home Depot finds success with a strong set of core values in combination with an inverted pyramid management style.
Employees as brand ambassadors: The Melio approach
People and Culture
Why do employees make excellent brand ambassadors? Discover insights from the director of customer experience at Melio.
What your support team needs to know about gamer mental health
People and CultureGames
People are spending more time than ever with video games since the pandemic began. Here's what you need to know to better support gamer mental health.
- podcast
Employers as Educators
People and Culture
On this episode of TELUS International Studios, we're joined by Dan Pontefract, previous Chief Envisioner and Chief Learning Officer at TELUS. Dan launched the TELUS Transformation Office to improve workplace culture and the TELUS MBA program via University of Victoria. He speaks about the purpose of L+D, and how nurturing employees to further develop their skill sets can improve confidence, drive, fulfillment and overall company culture.
- case study
Holistic Work Anywhere solution helps transform virtual mental healthcare and enable meaningful patient experiences
People and Culture
Discover how TELUS International supported a healthcare innovation and technology company with our flexible and secure work-from-home solution and remote recruitment and onboarding programs to deliver advanced digital health solutions to their patients.
How to use digital solutions to drive employee engagement during the pandemic
People and Culture
From collaboration platforms to virtual learning, discover how digital solutions can be used to help drive employee engagement during COVID-19.
The importance of adapting onboarding and training for remote workforces
People and Culture
Consistent and meaningful onboarding and training opportunities are crucial for employee engagement. Learn how to successfully adapt your programs to today's remote workforce.
Virtual learning and development deepens company culture
People and Culture
The age of virtual learning is here. Discover why investing in virtual learning and development is critical to business continuity and healthy employee engagement.
Future-proofing your corporate culture
People and Culture
Working remotely has its fair share of challenges. Discover key strategies to inspire and engage your employees and keep your corporate culture going strong.
What's the surprising key to long-term remote working productivity?
People and Culture
Productivity spiked in the early days of COVID-19, but as the pandemic wears on, fatigue is setting in. Discover how compassion, culture and communication can help decrease employee burnout and build better engagement.
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