A person's hand using a touch screen monitor
featured

Preparing for the digital customer experience: Setting priorities to turbo-charge digital transformation

Trends

IDC, in partnership with TELUS International, examines the shifts in customer experience (CX) and the critical role that next-gen technology plays in both the transformation and ongoing evolution of all businesses in the new digital economy. Use this InfoBrief to set priorities and turbo-charge your digital transformation.