Everest Group 2022 PEAK Matrix for CXM Service Provider in EMEA

Everest Group evaluated and compared 25 CXM service providers for its 2022 PEAK Matrix® assessment for CXM Services in Europe, the Middle East and Africa (EMEA). Rankings were based on market success, vision and strategy, service focus and capabilities, digital and technological solutions, domain investments and client feedback.

Download this report to uncover why analysts and buyers have named TELUS International a 'Star Performer' and 'Major Contender' in Everest Group’s EMEA PEAK Matrix® assessment.