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Fintech and the customer experience: Best practices, trends and expert insights

CX Best PracticesFintech and Financial Services

With a strong focus on UI and UX, fintech is shaking up the finance industry for the better. But while designing and launching products is important, retaining and delighting customers requires a whole other set of competencies. Discover best practices, trends and insights from TELUS International, customer service partner to some of the most iconic brands in the industry.