Leadership Coaching - Insights from Tech Giant Airbnb

CX Best Practices

(Previously recorded as Voxpro - powered by TELUS International) Renn Vara helped Brian Chesky turn Airbnb into the global tech giant that it is today. In this episode Renn reveals:

  • The late-night phone call he had with Brian Chesky that changed everything for Airbnb
  • How great entrepreneurs can become great leaders
  • Why money is the biggest corrupting factor for successful tech leaders
  • The leaders he had to walk away from
  • Why the best way to destroy your customer base is to treat your staff badly
  • Why we should all learn more about Warren Buffet

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