Travel & hospitality customer experience: A high-tech, high-touch approach

CX Best PracticesTravel & Hospitality

Travel and hospitality brands are increasingly turning to technology to help reduce customer effort and improve personalization. However, technology on its own doesn’t make for a great guest experience. Discover industry trends, best practices and expert insights on achieving the perfect balance between high-tech and high-touch from TELUS International, serving the digital and CX needs of leading and disruptive travel and hospitality companies.