Travel & hospitality customer experience: A high-tech, high-touch approach

CX Best PracticesTravel and Hospitality

Travel and hospitality brands are increasingly turning to technology to help reduce customer effort and improve personalization. However, technology on its own doesn’t make for a great guest experience. Discover industry trends, best practices and expert insights on achieving the perfect balance between high-tech and high-touch from TELUS International, serving the digital and CX needs of leading and disruptive travel and hospitality companies.