How are you reducing customer effort? An audience with Matt Dixon

Move from theory to practice and improve your customer experience (CX) with practical approaches that reduce customer effort. In this virtual chat with Matt Dixon, CX expert and bestselling author of several books, including The Effortless Experience: Conquering the New Battleground of Customer Loyalty, we cover what it takes to succeed in a customer effort reduction journey. Discover brand new insights in this exclusive video.