5 results for eCommerce
How retailers are shifting strategy for the 2020 holiday season
CX Best PracticeseCommerce
Consumer behavior continues to evolve. Discover how retailers are embracing this shift and promoting a more digital shopping experience this upcoming holiday season.
Building business resiliency through augmented customer experiences
CX Best PracticeseCommerce
Discover how businesses are adapting to make more resilient versions of themselves and creating interesting new dimensions to the customer experience in the process.
How omnichannel CX is critical to the future of e-commerce
Customer Service ChannelseCommerce
The pandemic has changed the way many consumers shop. Discover why omnichannel sales and CX is critical to the continued success of e-commerce in a post-pandemic world.
How retailers are preparing for a post-COVID world
Customer Service ChannelseCommerce
As consumers do more of their retail shopping online amid concerns about COVID-19, now is the time for retailers to optimize their digital customer experience. Discover four strategies to help with the digital shift.
How the mobile customer experience is driving holiday sales
Next-Gen TechnologyeCommerce
Discover three strategies for creating mobile-friendly touchpoints in the customer journey.
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