29 results for Fintech and Financial Services
How to structure chat services for financial brands
Customer Service ChannelsFintech and Financial Services
Chat support provides financial services firms an opportunity to build customer trust, while maximizing the customer experience, but only when implemented correctly. Discover tips to effectively structure your chat services.
- white paper
Customer Experience: The new competitive battleground for cryptocurrency exchanges
OutsourcingFintech and Financial Services
Learn how TELUS International can help transform your cryptocurrency exchange to better meet the needs of your customers.
Creating a virtual assistant for effortless financial services
Next-Gen TechnologyFintech and Financial Services
Where do financial services companies new to the world of AI and bots begin in their digital journey? Discover tips from leading brands in the industry, including TD Bank and Standard Chartered.
Digital transformation technologies for banking pioneers
TrendsFintech and Financial Services
Discover four technologies leading the digital enablement of the financial services industry.
- e-book
Fintech & Financial Services for the Ages
CX Best PracticesFintech and Financial Services
From Baby Boomers to Gen Z, discover expert tips and best practices from TELUS International to help put your customers first.
Playing to customers’ emotions in financial services
People and CultureFintech and Financial Services
Learn how leading fintech firms are building emotional connections with their customers.
Four steps to better fintech digital customer service
CX Best PracticesFintech and Financial Services
Learn how leading fintech firms like Square, N26, iSelect and Revolut are delivering a superior digital experience.
Five things all financial services leaders need to know about customer service
CX Best PracticesFintech and Financial Services
Discover best practices for boosting customer service in the financial services industry from customer experience experts.
Why your cryptocurrency exchange needs an expert customer service partner
OutsourcingFintech and Financial Services
Discover five key qualities to look for in a contact center outsourcing partner for high-quality customer service.
Why a customer experience partner is key to earning fintech consumer trust
OutsourcingFintech and Financial Services
Learn how a customer experience partner can help fintech companies build trust during times of hyper-growth and market disruption.
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