From customer experience to digital enablement, we’ve got you covered
Partnering with TELUS International promises the best of high-tech and high-touch customer experiences. We take ownership of the full digital CX journey serving top global brands and marketplace disruptors across a range of industries.
Fast-Growing Tech
Start-up to scale-up, we serve the DX and CX needs of global high-tech leaders.
Games
Drive efficient, personalized player support and digital experiences.
Healthcare
Turn patient information and interactions into better health outcomes.
Fintech & Financial Services
Build consumer trust with secure, efficient digital and customer experience solutions.
Travel & Hospitality
Personalize CX with knowledgeable, efficient customer care and omnichannel digital solutions.
Information & Communications Technology
Manage and digitally enable large, complex customer bases.
Human-centered design
Our integrated DX and CX solutions are focused on building human connections without ever losing sight of what matters most – the value of corporate culture and its impact on engagement and innovation.
Experience the Culture Value ChainThought Leadership
Five ways 5G will impact the customer experience
CX Best Practices
How retailers are preparing for a post-COVID world
Customer Service Channels
Why you need to personalize the employee experience
People and Culture
The importance of controlling for bias in AI
CX Best Practices
We can help
Proven formula for results
See how the Culture Value Chain can transform your customer experience organization.
Experience the Culture Value Chain