eCommerce

From customer support and digital innovation to sales growth and enhanced trust and safety, we’ll take care of your consumers.

Deliver personalized, secure omnichannel interactions with an experienced digital CX partner. TELUS International has supported leading global eCommerce platforms since 2007, deploying specialized teams who can quickly scale on vertical-specific tasks such as premium marketplace support, content moderation, dispute mediation and identity and fraud protection. Thousands of our global team members handle multilingual, multichannel support for top retail brands. This includes a proven track record managing seasonal ramping strategies.

Successful unified retail commerce enables and enhances customer lifestyles with consistently pleasurable experiences. Retail CIOs should invest in technologies that unify customer-facing processes.
- Gartner

World-class employee engagement scores

― Kincentric

CX support languages (500+ data annotation languages + dialects)

Countries of operation