AI Use Cases

Artificial intelligence is set to define the future of banking. Learn about how banks are using machine learning, RPA and other AI-powered tech.

Learn what autonomous technology is, popular use cases beyond autonomous vehicles, its many benefits and the challenges faced by organizations today.

Reinforcement learning is a dynamic AI tool that can help improve business decision-making processes. Learn more about its unique value proposition in this primer.

Artificial intelligence (AI) has the potential to discover and implement new efficiencies in a wide range of processes. Learn how Spotify uses AI to add value and ultimately improve CX.

Artificial intelligence and machine learning are changing mobile CX. Read on for three ways that AI and machine learning are built into your smartphone.

Get an inside look at the most popular uses for AI in eCommerce: what it does, how it is used and practical first steps for your business.

Medical AI is changing healthcare, but how? In this article, we examine the benefits of healthcare chatbots for physicians, patients and administration.

AI in education is a field of evolving research, development and implementation. Discover the various forms, where they are used, and the machine learning models behind them.

Financial services firms are increasingly implementing AI to improve their CX. Learn how they’re using the technology to tackle the latest industry challenges.

Trust is fundamental to any use of machine learning — healthcare is no exception. Read on as we look at trust and machine learning in medicine.

AI in retail offers a multitude of benefits, but how does it work? We look at examples of retail automation and the technology that powers it.