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Illustration showing lines separating into strands and becoming increasingly separated, meant to symbolize machine learning model drift

How to detect and mitigate machine learning model drift

Model drift degrades the accuracy of your ML model over time. Discover some best practices for detecting and mitigating it quickly and efficiently.

Two women sit in front of computer monitors doing annotation work.

Case Study

AI Use Cases Automotive

Creating annotation work opportunities through impact sourcing

Discover how TELUS International and the SETU Foundation spearheaded an initiative to provide occupational and learning opportunities to young women in India while delivering high-quality results for the client.

Case Study

AI Use Cases

Training a recommendation engine through image classification

Learn how we helped a leading multinational technology company train their recommendation engine using image classification.

Data Annotation

Four key metrics for ensuring data annotation accuracy

High-quality data annotation is critical to the performance of your AI model. Here are four key metrics to consider for measuring annotation accuracy.

Generative AI

Generative AI hallucinations: Why they occur and how to prevent them

Hallucinations are an obstacle to building user trust in generative AI applications. Learn about the phenomenon, including best practices for prevention.

Woman sitting in front of laptop and talking into speaker on phone

Case Study

AI Use Cases

Powering voice-assistant technology through multilingual datasets

Discover how TELUS International helped a leading global technology company develop its well-known voice assistant by collecting an extensive multilingual audio dataset.

Illustration of friendly robots and smart phones displaying iconography of humans, arrows and support agents, all meant to symbolize generative AI transparency and trust.

Generative AI

Generative AI survey results: Customers expect brands to be transparent

A survey conducted by TELUS International unveiled consumer concerns about misinformation and bias in generative AI. Learn more.

Three cars on road with labeling boxes around them

Video

Data Annotation Automotivewebinar

Leveraging automation for labeling large 3D pipelines

In this virtual chat with TELUS International computer vision experts Ajinkya Malasane and Kaushik PS, we’ll dive deep into end-to-end sensor fusion data collection and annotation solutions for autonomous vehicle training needs.

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Generative AI

Three ways RLHF is advancing large language models

Learn how reinforcement learning from human feedback helps AI models respond to complex human preferences, reduce bias and decrease the occurrence of hallucinations.

Data Collection

Data governance with AI data collection

Robust data governance not only improves data quality, it offers a standard to ensure that data is consistent, complete and accurate. Find out more.

View of person holding tablet in barn with cattle on either side of him.

Case Study

AI Use Cases

Growing agricultural profits with cloud-based AI

Learn how we helped an agricultural producer monetize their extensive data assets using cloud-based artificial intelligence (AI) technology.

Illustration of person using smartphone, with floating speech bubbles symbolizing a conversation with a chatbot

Generative AI

Artificial intelligence, real benefits: Applying generative AI in CX

Generative AI has seemingly limitless potential for brands who lead with their digital CX. Investigate the benefits of AI customer service.

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