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IDC Info Snapshot - Content Moderation thumbnail

In this IDC Info Snapshot, discover the benefits of engaging an experienced CX partner for content moderation to safeguard your online communities.

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Expanding content moderation capabilities helps fast-growing brands earn customer trust 

A survey conducted by TELUS International unveiled consumer concerns about misinformation and bias in generative AI. Learn more.

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genai trust

Generative AI survey results: Customers expect brands to be transparent

Discover useful insights into the challenges of data preparation to ensure that your next artificial intelligence project is a success.

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Facing the challenges of data collection and annotation


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AI starts with data: Facing the challenges of data collection & annotation

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Outsourcing Locations E-book Feature

Discover some of the top outsourcing destinations for consideration and the factors to keep in mind as you make your decision.

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Selecting the best outsourcing destination for your business

In this virtual chat with TELUS International computer vision experts Ajinkya Malasane and Kaushik PS, we’ll dive deep into end-to-end sensor fusion data collection and annotation solutions for autonomous vehicle training needs.

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3d data annotation

Leveraging automation for labeling large 3D pipelines

The cover of The future of content moderation: Strategies and tools for 2023 and beyond e-book with a fern in the background.

The future of content moderation: Strategies and tools for 2023 and beyond

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Content Moderation 2023 E-book - Automated Moderation Tools

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The future of content moderation - Hire for resiliency

The future of content moderation - Holistic approach to well-being

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The future of content moderation - AI technology

Access leading content moderation strategies and trends

Develop an agile content moderation strategy

Want to speak with a content moderation expert?

This e-book explores:

Inappropriate user-generated content is on the rise

Exposure to toxic content impacts customer experience

New digital experiences will pose new challenges

Three reasons why content moderation is essential 

Hire for resiliency

Take a holistic approach to well-being

Leverage technology

Discover best practices for protecting the protectors

regional director of talent acquisition

As the digital landscape continues to change, it is more important than ever for brands to stay up-to-date on content moderation best practices.

To help take your content moderation strategy to the next level, read on to gain an in-depth look at how digital content is evolving, what technology is available to help, how new and existing regulations could impact operations and more.

Organizations have a responsibility to create and maintain digital experiences that are truthful, welcoming and safe. Learn how brands can keep pace with the growing levels of user-generated content (UGC) to build trust with their customers and protect their reputation.

Learn how brands can keep pace with the growing levels of user-generated content (UGC) to build trust with their customers and protect their reputation.

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Check out our solutions

Content Moderation Solutions

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TI Resource ForresterReport

Gain an understanding of the challenges faced by customer experience (CX) leaders in setting goals for their metrics — and effective techniques to persevere.

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How to set CX metrics goals

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TI Resource WhitePaper 2023

Delve into new insights about customer experience outsourcing from a survey of 712 enterprise executives with strategic decision-making authority.

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CX Outsourcing2023 Hero Image

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CX Outsourcing in 2023

Executive survey results: CX outsourcing in 2023

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Discover best practices for the sourcing, labeling and analyzing of training data from TELUS International, a leading provider of AI data solutions.

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The essential guide to AI training data

Join experts from TELUS International and Automation Anywhere, a top cloud automation platform, to learn how banks and financial services firms can leverage automation to enhance the customer experience, optimize operations and foster customer loyalty.

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The future of banking and financial services webinar

The future of banking and financial services: Unlocking customer experience potential with intelligent automation

Germany's diverse and talented workforce make the European nation an ideal CX outsourcing destination. Read up on all the benefits.

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germany

Don't overlook Germany as a CX outsourcing destination

Thriving player communities must be welcoming and safe. Read up on the important role of content moderation in the games industry.

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games content moderation

More than a game: Why player communities need content moderation

On this episode, we discuss algospeak — online language meant to evade algorithmic detection — and how you can keep up. Listen for the compelling perspectives of Dr. Jamie Cohen, assistant professor at Queens College, City University of New York, and Siobhan Hanna, vice president and managing director of AI Data Solutions at TELUS International.

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How can brands keep up with algospeak?

alexa case study resoure

Discover how TELUS International helped a leading global technology company develop its well-known voice assistant by collecting an extensive multilingual audio dataset.

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Powering voice-assistant technology through multilingual datasets

See how TELUS International helped a global tech company in the travel and hospitality space protect its platform and its users from fraud.

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fraud prevention for tech company

Preventing fraud for a global tech company in the travel and hospitality space

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Fintech & Financial Services

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AI Data

AI starts with data: Facing the challenges of data collection & annotation

AI starts with data: Facing the challenges of data collection & annotation

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