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Case Study

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6-steps-for-Conversational-Bot-success-A-primer 

Make the most of your conversational bot investment with our easy-to-follow guide featuring best practices that can be applied to your digital transformation journey.

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(Featured) 6-steps-for-Conversational-Bot-success-A-primer

Six steps for conversational bot success: A helpful primer for chatbot implementation

A copy of the Digital customer experience priorities in 2023 report on top of a green leafy plant.

Digital Customer Experience Priorities 2023 Preview Image

TELUS International, in partnership with Statista, surveyed 250 enterprise leaders to explore where they plan to invest in digital customer experience (CX) technology in 2023. Uncover the results.

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Survey results: Digital customer experience priorities for leaders in 2023

Experts believe autonomous vehicles will substantially improve road safety. Discover how large, diverse and accurate datasets are enabling this vision.

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Does data hold the key to autonomous vehicle safety?

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Preview image: Deploying automation to assist agents at a consumer robotics company

Want to speak with an expert?

Help your agents reach their full potential with automation

Even consumer robotics companies can benefit from a little help deploying customer experience (CX) automation. Learn more about TELUS International’s solution to improve a client’s agent efficiency and engagement.

Learn about how we helped a consumer robotics company improve their digital customer experience with agent-facing automation.

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Deploying automation to assist agents at a consumer robotics company

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Driver monitoring systems (DMS) are proving to be effective in helping prevent accidents due to driver drowsiness or inattention. Learn all about these AI-backed systems.

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Driver monitoring systems: Needs, regulations, popular use cases and trends

In this virtual chat with TELUS International computer vision experts Ajinkya Malasane and Kaushik PS, we’ll dive deep into end-to-end sensor fusion data collection and annotation solutions for autonomous vehicle training needs.

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3d data annotation

Leveraging automation for labeling large 3D pipelines

The cover of The future of content moderation: Strategies and tools for 2023 and beyond e-book with a fern in the background.

The future of content moderation: Strategies and tools for 2023 and beyond

Organizations have a responsibility to create and maintain digital experiences that are truthful, welcoming and safe. Learn how brands can keep pace with the growing levels of user-generated content (UGC) to build trust with their customers and protect their reputation.

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TI Resource ForresterReport

Gain an understanding of the challenges faced by customer experience (CX) leaders in setting goals for their metrics — and effective techniques to persevere.

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How to set CX metrics goals

Uncover how travel and hospitality brands can combat fake reviews, scams and more with a robust content moderation strategy.

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Four ways content moderation can build trust for travel and hospitality brands

Video annotation enriches video data by adding object information tags across every frame. Discover different video annotations, their popular computer vision applications and the benefits of video labeling automation.

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Video annotation for computer vision

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Discover how TELUS International and the SETU Foundation spearheaded an initiative to provide occupational and learning opportunities to young women in India while delivering high-quality results for the client.

Discover how TELUS International spearheaded an impact sourcing initiative to provide occupational and learning opportunities to young women in India while delivering high-quality results for the client. 

Creating annotation work opportunities through impact sourcing 

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AI Data Solutions

Creating annotation work opportunities through impact sourcing

On this episode, we discuss the connection between cybersecurity and digital customer experience — and how rethinking data security can help maintain customer trust.

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How can brands rethink data security to maintain customer trust?

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TI Resource WhitePaper 2023

Delve into new insights about customer experience outsourcing from a survey of 712 enterprise executives with strategic decision-making authority.

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CX Outsourcing in 2023

Executive survey results: CX outsourcing in 2023

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Discover best practices for the sourcing, labeling and analyzing of training data from TELUS International, a leading provider of AI data solutions.

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The essential guide to AI training data

Join experts from TELUS International and Automation Anywhere, a top cloud automation platform, to learn how banks and financial services firms can leverage automation to enhance the customer experience, optimize operations and foster customer loyalty.

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The future of banking and financial services webinar

The future of banking and financial services: Unlocking customer experience potential with intelligent automation

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Learn how TELUS International helped a leading automotive lidar systems provider create high-quality flash-lidar 3D datasets with our fully-managed data annotation solutions.

3D flash lidar datasets for autonomous vehicles case study

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Industry - Automotive - Solutions - Image annotation 

Building high-quality 3D flash lidar datasets for autonomous vehicles

Model drift degrades the accuracy of your ML model over time. Discover some best practices for detecting and mitigating it quickly and efficiently.

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How to detect and mitigate machine learning model drift

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Fintech & Financial Services

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Invest in and empower your support teams to truly excel at serving customers.

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Strive for the perfect connected ecosystem of engagement between sensors, devices, data and more. 

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Build and manage multi-cloud platforms to accelerate digital transformation.

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Building high-quality 3D flash lidar datasets for autonomous vehicles

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