All insights


Latest insights

  1. Illustration of a touch screen device depicting a person, as well as icons to convey healthcare customer service (including speech bubbles, check boxes, a clock and pill capsules)

  2. Illustration of a person speaking into a microphone with a smiling robot listening, meant to symbolize natural language processing

  3. Episode cover image for Questions for now, a TELUS International podcast, featuring an illustrated character drawing a star on a price tag.

  4. Image of several people huddled around a gaming computer with floating icons like a controller

  5. Illustration of a cloud containing many connected data points

  6. Illustration of a person, a measuring tape and a flag, meant to symbolize measurement and goals in CX


  7. Airplane leaving a trail of five stars, meant to symbolize positive customer experiences in the travel and hospitality industry

  8. Illustration showing lines separating into strands and becoming increasingly separated, meant to symbolize machine learning model drift

  9. Person celebrating with their arms raised while sitting in front of a computer for gaming

  10. Episode cover image for Questions for now, a TELUS International podcast, featuring an illustrated character holding a phone and giving a verified business profile a five-star review.

  11. Two women sit in front of computer monitors doing annotation work.

Be the first to know

Get curated content delivered right to your inbox. No more searching. No more scrolling.

Subscribe now