Cloud & IT Lifecycle

Illustration of buildings meant to convey construction

Case Study

Introducing efficiency for Ledcor through robotic process automation

Discover how Ledcor, a leading construction company, introduced robotic process automation (RPA) with RPA-as-a-Service (RPAaaS) to make key finance processes more efficient.

futuristic modern server room in the data center

Guide

Cloud

Unleashing the power of low latency: Transforming mainframe environments for peak performance

Explore the importance of network latency and its effects on mainframe applications.

Illustration of various interconnected technology elements, meant to represent a sophisticated cloud environment

Case Study

Cloud Communications & Media

Assembling a sophisticated cloud infrastructure for a successful telecom

Looking to reach new customers with affordable plans and additional services, our client sought help in building the technical infrastructure that would support their strategic initiatives. Learn more about TELUS International's work assembling an optimized cloud environment.

Brochure

Cloud

TELUS International Data Guardian powered by Cohesity

Secure your data with our comprehensive managed service that provides data protection against digital threats.

Brochure

IT Service Desk

Digital Workplace Services

Discover how providing your employees with the proper tools and information to get things done can lead to improved customer outcomes and tremendous returns.

Case Study

Cloud

Leveraging Google Cloud’s Migrate for Compute Engine (M4CE) to unlock new levels of cloud transformation

Discover how TELUS International’s Managed Cloud Services helped a client with the migration of virtual machines from their on-premises data center to Google Cloud.

Image of computer screen with cloud on it

Case Study

Cloud Technology

Upgrading a computing environment with TELUS International's Mainframe Cloud Services

Explore how TELUS International's Managed Cloud Services provide flexibility, cost efficiency and enhanced security and control.

Cloud

How to maximize the full value of the cloud

Squeeze every drop of value out of your cloud deployment with tips on overcoming common challenges and optimization.

An airplane pilot and a member of the cabin crew walking in an airport carrying luggage.

Case Study

IT Service Desk Travel & Hospitality

Enhancing the digital workplace for a large North American airline with a skilled service desk

Discover how TELUS International partnered with a leading travel and hospitality brand to deliver a robust service desk solution to enhance its digital workplace during challenging industry conditions.

Cloud

Six common cloud migration challenges and how to tackle them

Contemplating a cloud migration? Moving digital assets to the cloud demands a smart strategy. Discover best practices to get your business cloud ready.

Illustration of laptop computer with book pages coming out of it, and various labeled icons in the background, meant to symbolize a knowledge base

IT Service Desk

How to build an effective IT service desk knowledge base

Discover best practices for building your IT service desk knowledge base, including tips for the types of content and how to structure it for findability.

Image of a robot and two people working on laptops

Case Study

Automation Technology

Processing vast amounts of Salesforce call data with intelligent automation solutions

TELUS International’s RPA as a Service (RPAaaS) solution enabled a technology client to quickly convert more than 60,000 Salesforce call data files into cloudstored PDFs for improved operational success.

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