Automation
- Insights
- Cloud & IT Lifecycle
- Automation
- AutomationTechnology
Processing vast amounts of Salesforce call data with intelligent automation solutions
TELUS International’s RPA as a Service (RPAaaS) solution enabled a technology client to quickly convert more than 60,000 Salesforce call data files into cloudstored PDFs for improved operational success.
- Automation
What happens to humans after we automate?
Discover the benefits of intelligent automation and how humans and digital coworkers are working together to achieve business optimization.
- Automation
Enabling a global transportation giant to achieve its hyperautomation goals
Uncover how TELUS International’s digital automation solutions helped to drive efficiencies, improve customer resolutions and facilitate positive customer experiences for the client.
- Automation
Spotify and the future of intelligent automation
On this episode, we’re joined by Sidney Madison Prescott, global head of intelligent automation at Spotify. Sidney shares her take on the future of artificial intelligence, robotic process automation and machine learning, as well as some of the best practices used at Spotify to drive efficiencies. Listen now.
- Automation
How to build an automation roadmap
The best way to avoid haphazard automation efforts is to put a detailed roadmap in place. Discover expert tips for developing a plan and putting it in action.
- Automation
What's the difference between RPA and hyperautomation?
While RPA has been a mainstay of many companies, hyperautomation is quickly becoming a key part of CX strategy. Discover the difference between the two and how you can best leverage this emerging trend.
- AutomationHealthcare
Leveraging robotic process automation to drive improved healthcare
Learn more about how robotic process automation (RPA) can be used in healthcare to drive better health outcomes and patient experiences (PX).
- Automation
Robotic Process Automation (RPA)
Discover how TELUS International’s RPA solution can help your organization work smarter, not harder.
- Automation
What is Robotic Process Automation (RPA)?
The market potential for robotic process automation is huge, but you may still be wondering: What is RPA exactly — and how is it going to revolutionize my business? Learn how this enticing technology works.
- Automation
Implementing a Robotic Process Automation (RPA) solution with employee buy-in
Learn how TELUS International used RPA to make service interactions easier for both customers and employees by saving time, reducing costs and delivering greater accuracy.
- AutomationFinancial Services & Fintech
How RPA can benefit financial services firms
Robotic process automation (RPA) has the potential to save the financial services industry money — but only when it’s done right. Learn how RPA creates value for fintech and financial services companies and discover tips for a successful implementation.
- Automationsolution overview
RPA for customer experience
Discover the benefits of Robotic Process Auotmation (RPA) including automated workflows, streamlined processes, greater accuracy, improved compliance, and even enhanced employee satisfaction.
Automationsolution overviewRPA for customer experience
Discover the benefits of Robotic Process Auotmation (RPA) including automated workflows, streamlined processes, greater accuracy, improved compliance, and even enhanced employee satisfaction.
Be the first to know
Get curated content delivered right to your inbox. No more searching. No more scrolling.
Subscribe now