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Foster employee engagement and productivity

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Investing in Digital Workplace Services that support your employees in their jobs can lead to improved customer outcomes and tremendous returns. Uncover how our engaged team members can be a key component of your business success.

Discover how providing your employees with the proper tools and information to get things done can lead to improved customer outcomes and tremendous returns.

TELUS International Digital Workplace Services

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Uncover the advantages of partnering with a trusted advisor to create and deliver your cloud vision in this IDC Info Snapshot.

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Partnering with a managed service provider can help companies achieve agility, scale, and business value with cloud

TELUS International’s DevOps Services advocates for strong relationships between business units to build, test and release software fast and reliably.

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DevOps Services

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The future of content moderation: Strategies and tools for 2023 and beyond

Organizations have a responsibility to create and maintain digital experiences that are truthful, welcoming and safe. Learn how brands can keep pace with the growing levels of user-generated content (UGC) to build trust with their customers and protect their reputation.

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Gain an understanding of the challenges faced by customer experience (CX) leaders in setting goals for their metrics — and effective techniques to persevere.

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How to set CX metrics goals

Maximize the value of your investment in Salesforce with flexible consulting, implementation and development services from TELUS International.

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Salesforce Services

Uncover how travel and hospitality brands can combat fake reviews, scams and more with a robust content moderation strategy.

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Four ways content moderation can build trust for travel and hospitality brands

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Delve into new insights about customer experience outsourcing from a survey of 712 enterprise executives with strategic decision-making authority.

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Executive survey results: CX outsourcing in 2023

Join experts from TELUS International and Automation Anywhere, a top cloud automation platform, to learn how banks and financial services firms can leverage automation to enhance the customer experience, optimize operations and foster customer loyalty.

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The future of banking and financial services: Unlocking customer experience potential with intelligent automation

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Discover how Ledcor, a leading construction company, introduced robotic process automation (RPA) with RPA-as-a-Service (RPAaaS) to make key finance processes more efficient.

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Introducing efficiency for Ledcor through robotic process automation

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A successful telecom migrated their entire customer base from one network to another with the help of TELUS International. Learn about the solution and the results.

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Managing a complicated network migration for a large telecom

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TELUS International surveyed 100 leaders involved in IT Service Desk decision making about their satisfaction with their IT Service Desk and their progress when it comes to AI capabilities.

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Executive survey results: IT Service Desk optimization 

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Customer Experience (CX)

Invest in and empower your support teams to truly excel at serving customers.

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Strive for the perfect connected ecosystem of engagement between sensors, devices, data and more. 

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Build and manage multi-cloud platforms to accelerate digital transformation.

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View every touchpoint as a brand-building opportunity.

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Enhance your sales pipeline with both new and current customers.

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Harness the power of GenAI to achieve amplified productivity and heightened customer satisfaction.

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Strategically source and manage your talent using our global full-service or on-demand recruiting expertise. 

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Make inefficient workflows a thing of the past. RPA can eliminate repetitive tasks and free up your valuable human capital. 

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Engage your customers while protecting your online reputation.

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Address the problems inherent in legacy systems and digital adoption.   

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Ensure optimal performance with quality products that deliver amazing user experiences.

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Build your digital roadmap using customer-centric approaches and human-centered design.

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Enhance CX across all channels with our holistic approach. 

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Remain agile and responsive with our professional consulting services.

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 Transform data into business insights with 360 degree customer journey analytics.

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