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Executive survey results: IT Service Desk optimization
TELUS International surveyed 100 leaders involved in IT Service Desk decision making about their satisfaction with their IT Service Desk and their progress when it comes to AI capabilities.
A company’s IT Service Desk has a significant impact on the overall health of a business. Given its centralized role in the employee experience, it’s critical to understand what’s working and what requires modernizing.
TELUS International surveyed 100 leaders involved in IT Service Desk decision making about their satisfaction with their IT Service Desk and their progress when it comes to AI capabilities. Discover the critical insights in this one-minute white paper.
This one-minute white paper reveals
How much IT leaders plan to spend on service desk enhancements- The challenges impeding service desk optimization
- What features are critical for an IT service desk vendor
- The cost of IT downtime
Modernize your IT Service Desk
See what leaders identify as challenges and opportunities in IT Service Desk optimization.
