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Spotify and the future of intelligent automation

Posted October 25, 2021
Spotify and the future of intelligent automation featuring Sidney Madison Prescott, global head of intelligent automation at Spotify (illustration of the guests profile beside the title)

(Previously recorded as TELUS International Studios) On this episode of TELUS International Studios, we’re joined by Sidney Madison Prescott, global head of intelligent automation at Spotify. Sidney shares her take on the future of artificial intelligence, robotic process automation and machine learning as well as some of the best practices used at Spotify to drive efficiencies.

Who are the largest players in AI? Does reinforcement learning work? And how far away are we from roads filled with self-driving cars? For answers to these questions and a lot more, be sure to tune into the episode.

To learn more about TELUS International and our digital CX solutions, contact us today.

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