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Posted January 14, 2021

Twilio on digital transformation and software developers

(Previously recorded as TELUS International Studios) Companies have had to digitize their business processes at rapid speed due to the COVID-19 pandemic. Twilio is one of the companies keeping very busy during this time by helping the rest of the world’s companies adapt to the modern reality of having to do business. We’ve seen six years of digital transformation happen in under a year - skipping over bureaucracy and decision making that usually holds up modernization.

As many companies move from single channel to multichannel communication, they are using Twilio’s communication technology to reimagine the business process. What advice does our guest Glenn Weinstein, Chief Customer Officer at Twilio have for business leaders? Look for ways to let your software developers solve problems.

To learn more about TELUS International and our digital CX solutions, contact us today.

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