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Customer service insights to keep your brand on the "nice list" this holiday season

Posted December 2, 2022
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The most wonderful time of the year can also be the most stressful, and a bad customer experience (CX) can put your brand on the "naughty list."

TELUS International polled 5,500 American consumers across four unique surveys to uncover their thoughts, opinions and sentiments about CX. Scroll down to explore the results to help you sleigh your CX this holiday season and beyond!

End-of-year 2022 infographic featuring customer experience survey results

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