CX Best Practices

  1. Insights
  2. Customer Experience
  3. CX Best Practices

  1. Illustration of electronic tablet displaying various accessibility settings

  2. Illustration of a pile of question marks, with one standing out in colour

  3. Illustration of a hand holding a magnet on a laptop screen attracting people on their phones, meant to symbolize eCommerce pull marketing

  4. Illustration of people interacting with technology and emojis

  5. Stressed person hunched over a table, weighed down by symbols of travel, retail and expenses

  6. Magnet pulling heart icons

  7. Two tech support agents on laptops, with iconography suggesting global chat conversations

  8. Concert crowd facing a band on stage

  9. Customer care agent delivering support while working in a home office

  10. Illustration of person and various items meant to convey buy now, pay later services

  11. ECommerce shop employee looking at a laptop from a distance, with visual elements meant to convey a support conversation

  12. Illustration of three people holding up lightbulbs, symbolizing new ideas

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