CX Trends
- Insights
- Customer Experience
- CX Trends
- CX Trends
How do customer expectations change in difficult economic climates?
On this episode, we discuss how customer expectations change in difficult economic climates, and how brands can adapt.
- CX Trends
How Shopify adapted to demand during the pandemic
John Riordan, Director of Support and Chairman of the Board, Shopify, gives insight into how operations have changed due to the pandemic. John also deep dives into why a work from home model can and will change everything for the world of CX.
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