CX Trends

  1. Insights
  2. Customer Experience
  3. CX Trends

  1. Episode cover image for Questions for now, a TELUS International podcast, featuring an illustrated character speaking to a customer service agent over the phone, with a calendar in the background reading "2024".
    Podcast

  2. Two photographs edited together; one features two people looking at a tablet, while the other features a number of people typing on keyboards
    Research & Reports

  3. An illustration of a person holding a magnifying glass looking at data.

  4. Episode cover image for Questions for now, a TELUS International podcast, featuring an illustrated character using a magnifying glass to search for answers
    Podcast

  5. Animated person zooming through a conception of the metaverse on a sort of hoverboard

  6. Two 3D illustrations of doctors

  7. Search bar with "digital customer experience" entered and books floating in the background

  8. Digital painting of a spacecraft flying through the clouds to a futuristic city

  9. Doctor standing in front of digital display that depicts medical data and metrics

  10. Illustration of many people using different technologies, including televisions and drones

  11. The Future of Patient / Customer Experience (CX)

  12. Airlines COVID travel

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