Customer Experience

Uncover how TELUS International’s business process consultants helped a leading financial services brand optimize its operations, enhance its customer experience (CX) and advance its digital transformation journey.

Discover how TELUS International’s skilled and engaged collections specialists played an integral role in the implementation of a successful collections strategy for a leading utilities provider.

When a title becomes more and more successful, games companies need to enhance their support in parallel. See how TELUS International ramped operations for a leading online multiplayer games company.

Discover how TELUS International drove over 80% in agent engagement to deliver over 80% in player satisfaction for a large games client.

TELUS International supported a global games client with better and faster player support, including enhanced recruitment strategies and maintaining their games culture while expanding into new markets.

Uncover how TELUS International implemented program enhancements to level up the player experience for a social games developer.

Discover how a fitness technology leader partnered with TELUS International to make its customers both happier and healthier.