Customer Experience

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  1. Illustration of a person and various graphs and scales symbolizing metrics, measurement and KPIs

  2. Cover image for the dynamic report "CX outsourcing in 2023" featuring the title and illustrations of customer support agents and related iconography

  3. Everest Group's PEAK Matrix assessment overlaying a leafy plant.

  4. Everest Group's PEAK Matrix assessment overlaying a leafy plant.

  5. Illustration of various people communicating via technology and text that reads "CX outsourcing in 2022"

  6. IDC Marketscape document

  7. preview of Pandemic CX white paper

  8. Team members looking at a tablet together

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