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Are these digital CX resolutions on your list for 2024?

Posted December 6, 2023
Episode cover image for Questions for now, a TELUS International podcast, featuring an illustrated character writing a list of goals on a bulletin board.

On this episode, we look back at our first season of Questions for now — and highlight six customer experience (CX) resolutions to consider as your brand rings in the new year.

We’ve asked a number of big questions this past season, covering topics like automation, changing customer preferences, algospeak and more. Join us as we recap some of the actionable insights shared by CX thought leaders.

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